Salesforce Technical Business Analyst

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About the role

  • Product leader shaping Flosum's Salesforce-native DevSecOps and AI platform roadmap. Driving enterprise product strategy, Agentforce innovation, customer insight, and competitive growth.

Responsibilities

  • Define and drive the multi-year product roadmap across DevOps, Backup & Archive, Trust Center, Data Seeding, and DevOps for Veeva
  • Identify whitespace opportunities and new categories in the Salesforce ecosystem
  • Translate Salesforce platform knowledge into enterprise product capabilities
  • Track Salesforce product direction and position Flosum for platform shifts
  • Lead AI-powered DevOps capabilities built on Agentforce, including intelligent deployment agents, AI-driven code review, automated security scanning, and predictive release management
  • Define extensibility for customer-built AI-driven workflows within Salesforce's trust boundary
  • Pioneer agent-aware governance for autonomous systems and AI agents
  • Engage Fortune 500 customers and prospects to understand Salesforce development, security, compliance, and data-management pain points
  • Translate enterprise requirements into product solutions
  • Partner with Sales and Customer Success on deal strategy, strategic-account demos, and competitive evaluations
  • Write product requirements, user stories, and acceptance criteria
  • Partner with Engineering on delivery, sprint planning, backlog prioritization, and release coordination
  • Define and track product KPIs including adoption, activation, expansion, NPS, and competitive win rates
  • Conduct 25+ customer and prospect interviews in the first 90 days
  • Complete a competitive audit and deliver a prioritized roadmap refresh
  • Deliver at least one major product release within months 3–6
  • Define the next generation of AI capabilities and execution plan
  • Improve competitive win rates, launch a net-new revenue-generating capability, and establish Flosum as a thought leader in AI-driven Salesforce DevOps within 12 months

Requirements

  • 7+ years of product management experience in B2B SaaS, including at least 3 years focused on the Salesforce ecosystem or Salesforce-adjacent platforms
  • Deep technical understanding of Salesforce metadata-driven architecture, deployment pipelines, sandboxes, packaging, security models, Apex, Lightning, and the ISV partner ecosystem
  • Proven track record of shipping products adopted and paid for by enterprise customers, including Fortune 500 and regulated-industry customers
  • Experience with DevOps, CI/CD, release management, or security/compliance tooling strongly preferred
  • Understanding of Copado, Gearset, AutoRABIT, Salto, and native Salesforce DX
  • Strong perspective on AI/ML, especially Salesforce Agentforce, Einstein, and Data Cloud
  • Hands-on experience writing PRDs, talking to customers, reviewing wireframes, and participating in sprint reviews
  • Exceptional communication skills, including presenting product vision to C-suite audiences and writing technical specifications for engineering teams
  • Intellectual curiosity and bias toward action
  • Experience building products in the Salesforce AppExchange ecosystem, ideally as an ISV or within a Salesforce-native product company
  • Experience at the intersection of DevOps and security/compliance in regulated industries
  • Experience leading product-led growth initiatives in an enterprise product
  • Ability to articulate a three-year vision for autonomous agents in Salesforce DevOps
  • Experience competing against well-funded competitors and winning through product superiority

Benefits

  • Competitive base salary + performance bonus
  • Equity participation
  • Comprehensive health, dental, and vision benefits
  • 401k
  • Hybrid flexibility at the San Ramon, CA HQ or remote for exceptional candidates
  • Direct access to Salesforce ecosystem events and conferences (Dreamforce, TrailblazerDX)
  • Customer engagement opportunities

Job type

Full Time

Experience level

SeniorLead

Salary

Not specified

Degree requirement

No Education Requirement

Tech skills

Cloud

Location requirements

RemoteCanada

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