Software Architect designing large - scale distributed search systems for Genesys' AI - powered Experience Orchestration platform. Leading end - to - end design from requirements through production delivery and execution.
GE
Genesys
Currently Hiring
About the company
Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees.
Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experiences at scale.
As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.
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11 jobs found
Lead Software Engineer in Test designing and implementing test strategies for new features in Batch Analytics Team. Collaborating within cross - functional teams to assert overall quality and evaluate end user experience.
Senior Software Developer optimizing routing of millions of customer interactions within Genesys Cloud platform. Building and evolving core microservices for real - time communication.
Software Developer in Quality Engineering creating automated testing solutions for Genesys Cloud. Ensuring high reliability and performance of routing engines in a global cloud platform environment.
Technical Lead for Genesys’ Workday Adaptive Planning system ensuring smooth operation and integrations. Collaborating with stakeholders to enhance system performance and compliance.
Owning internal platform tooling that enables developers to deploy and scale services at Genesys. Contributing to automation and API development to enhance operational workflows.
Senior Product Manager at Genesys leading conversation intelligence capabilities for enterprise - scale improvements in customer experience. Collaborating with cross - functional teams to shape product strategy and execution.
DevOps Engineer managing internal platform tooling for deploying and scaling services in Genesys Cloud. Building automation and APIs to improve deployment velocity and operational health.
Senior Software Developer responsible for architecting large - scale distributed data systems for analytics. Collaborating within cross - functional teams to enhance customer experience via Genesys Cloud.
Security Engineer safeguarding AWS environments for Genesys Cloud mission. Handling advanced threats and collaborating with SecDev, PenTest, DevOps, and SRE teams.
Senior Frontend Developer creating scalable microfrontends and contributing to the Genesys Cloud Workforce Engagement Management product suite. Requires expertise in modern JavaScript frameworks and cloud - native development.