Registered Nurse providing emergency nursing and urgent care at Winnipeg Regional Health Authority. Delivering treatments, coordinating patient discharge, and supporting patients with complex needs.
About the role
- Virtual Registered Nurse providing telephone triage and mental health crisis support for Fonemed’s Canadian telehealth operations. Applying Schmitt-Thompson protocols and documenting clinical assessments from home.
Responsibilities
- Provide telephone triage and advice to callers to assist them in making timely medical decisions
- Provide mental health support, including suicide, addictions, and crisis intervention care
- Exercise clinical judgment and use Schmitt-Thompson protocols to determine the appropriate disposition and level of care
- Promptly complete confidential medical records according to company documentation standards
- Provide clear and concise information and direction during patient encounters
- Service Fonemed’s Canadian operations via Newfoundland and Labrador’s 811 HealthLine and Mental Health Crisis Line
- Work within a 24/7/365 shift schedule covering days, evenings, overnights, split shifts, weekends, and holidays
Requirements
- Graduation from a recognized School of Nursing
- Minimum of 2 years of recent triage and/or clinical experience in areas such as ER, mental health/psychiatry, behavioral health, ICU, acute care, etc.
- Experience providing mental health, addictions and crisis intervention care to patients would be considered a strong asset
- Active licensure with the CRNNL or willingness to obtain licensure through CRNNL
- Familiarity with Windows-based computer systems
- Comfortable using technology, including telephone systems, software programs, and computer programs
- Availability for shift work including days, evenings, nights, weekends, split shifts, and holidays
- Weekend rotation of every second weekend
- Private room with a closed door for work
- Own computer system, headset, 2nd monitor, keyboard and mouse, USB headset, webcam, and high-speed internet connection
- Internet connection cannot be shared with another household or another family in the same building
- Legally eligible to work in Canada
- Bilingual English/French is asked in the application form
- Active home-province licensure with no restrictions or disciplinary actions on file is asked in the application form
Benefits
- Health benefits
- Retirement saving options
- Paid leave program
- Work-from-home opportunity
- Collaborative company culture
- Welcoming team
- Competitive compensation package
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
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