Supervising field nurses and care navigators delivering education, enrolment, reimbursement, and adherence support. Sentrex provides specialty distribution and patient support services to pharmaceutical manufacturers.
About the role
- Registered Nurse providing triage and nursing care advice virtually via telephone for Fonemed's Canadian operations. Assisting callers with medical decisions and mental health support outside of a clinical environment.
Responsibilities
- Provide telephone triage and advice to callers to assist them in making timely medical decisions
- Provide mental health support to callers that could include suicide, addictions and crisis intervention
- Exercise clinical judgement in combination with utilization of protocols to arrive at the appropriate disposition to provide timely and accurate level of care to patients
- Promptly complete confidential medical records as per company documentation standards
- Provide clear and concise information and direction during patient encounters
Requirements
- Graduation from a recognized School of Nursing
- Minimum of 2 years of recent triage and/or clinical experience in areas such as ER, mental health/psychiatry, behavioral health, ICU, acute care, etc.
- Experience providing mental health, addictions and crisis intervention care to patients would be considered a strong asset
- Active licensure with the CRNNL or willingness to obtain licensure through CRNNL
- Familiarity with windows-based computer systems
- Comfortable using technology, including telephone systems, software programs, and computer programs
Benefits
- Health benefits
- Retirement saving options
- Great paid leave program
Job title
Job type
Experience level
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