Senior Quality Engineer building automated testing for Just Eat Takeaway.com’s courier logistics systems. Improving reliability, scalability, and release quality across its global online delivery platform.
About the role
- Senior QA engineer preventing software defects across Ford’s electric vehicle platforms. Leading root-cause analysis, audits, quality metrics, and engineering process improvements.
Responsibilities
- Facilitate root cause analyses with cross-functional engineering teams using 8D, Five Whys, and PDCA
- Document findings, contributing factors, and systemic weaknesses
- Define, track, and verify Prevent Recurrence Actions
- Document and resolve non-conformances and potential issues, tracking corrective-action effectiveness
- Plan, schedule, and conduct quality audits across processes and products
- Identify non-compliance, risks, and improvement opportunities; prepare reports, communicate findings, drive closure, and escalate open findings
- Establish data-collection processes for key quality measures
- Apply statistical methods to monitor quality metrics, identify trends, and improve process and product quality
- Synthesize Software Quality Assurance data and activities into actionable summaries
- Develop and maintain dashboards, newsletters, executive summaries, and presentations for engineering teams and executive leadership
- Collaborate with supplier quality management teams to ensure externally sourced components meet Ford electronic Statement of Work requirements
- Conduct software design reviews for architectural and quality compliance
- Participate in engineering joint reviews
- Coach and train engineering teams on software quality best practices, including Automotive SPICE compliance
Requirements
- Bachelor's degree in Computer Science, Software Engineering, or a related field of study
- 10+ years' software engineering experience in the automotive industry
- 3+ years' experience in software quality and defect prevention for embedded software systems
- Experience with root cause analysis, corrective and preventive action management, and quality audits
- 3+ years' experience with structured problem-solving tools, including 8D, 5 Whys, Root Cause Analysis facilitation, and PDCA
- Candidates must be legally entitled to work in Canada
- Proof of degree completion required; degrees obtained outside Canada require an Education Credential Assessment report showing Canadian equivalency
- Experience with software quality audits, non-conformances, and software process assessments is an asset
- Automotive SPICE assessor certification is an asset
- Experience with Failure Mode Avoidance, embedded software development, verification and validation is a plus
- Experience applying statistical methods to quality metrics and working within a software quality organization
- Experience with automotive software engineering processes, Ford’s Global Product Development System, and Ford Design and Release Engineer work
- Experience with Ford electronic Statement of Work requirements and supplier quality management
- Experience with development and operations practices, continuous integration, and automated software testing
- Knowledge of open-source software compliance and cybersecurity best practices
- Excellent communication, coaching, and training skills
Benefits
- Annual Compensation bonus program eligibility
- Accommodations for applicants with disabilities throughout recruitment, selection, and assessment processes
- Hybrid work arrangement
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