Medical office administrator supporting Felix’s online healthcare platform and healthcare practitioners. Managing clinical files, lab requisitions, virtual consultations, and protected health information.
About the role
- Infrastructure Administrator supporting FortisBC, a British Columbia energy provider, with core data centre and cloud infrastructure. Leading infrastructure projects, advanced troubleshooting, upgrades, and platform operations.
Responsibilities
- Support the design, implementation, and ongoing operation of FortisBC’s core data centre and cloud infrastructure.
- Provide senior technical input to infrastructure planning for data centre and cloud platforms.
- Contribute to the IS Infrastructure Roadmap and recommend future infrastructure technology architecture.
- Perform infrastructure capacity planning and technology evaluations.
- Define and deliver infrastructure initiatives and upgrades, including requirements, scope, sequencing, dependencies, estimates, and documentation.
- Lead a portfolio of IS Infrastructure projects with external service providers and suppliers.
- Develop and execute communication plans for infrastructure upgrades, transitions, and site impacts.
- Participate in change management, quality control, testing, and production turnover activities.
- Design, implement, and continuously improve physical compute, virtualization, storage, cloud, and compute platforms.
- Analyze complex infrastructure requests, assess technical impacts, recommend alternatives, and specify implementation work.
- Provide advanced support for infrastructure systems, outages, hardware, virtualization, storage, and backup issues.
- Perform and lead upgrades, installations, preventive maintenance, and infrastructure repairs.
- Set up, deliver, install, relocate, and decommission data centre equipment.
- Document work in the problem management system, prepare progress reports, and administer and maintain the corporate data centre.
- Coordinate multiple resources and manage activities for intermediate to large-scale infrastructure projects.
- Collaborate with Technical Systems Analysts, Administrators, Network and Systems Administrators, external vendors, and service delivery partners.
Requirements
- 2-year Diploma in Computer or Electronics Technology, Computer Science or related field.
- 8 years’ experience related work experience.
- Advanced expertise with infrastructure monitoring and automation tools
- Advanced knowledge of data center, server and virtualization, data storage and backup, cloud technology and architect, cyber security and peripherals.
- Excellent interpersonal and customer service skills.
- Excellent written and oral communications and presentation skills.
- Excellent analytical and organizational skills, including the ability to work in a fast paced, changing environment.
- Ability to execute large projects.
- Ability to analyze problems.
- Leadership and management skills.
- Valid Class 5 British Columbia Driver’s license.
Benefits
- Competitive salary and benefits package
- Life-long career development support
- Safe, inclusive, and diverse workplace
- Volunteerism and community involvement opportunities
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Medical office administrator supporting Felix’s online healthcare platform, which provides on - demand healthcare treatment. Managing practitioner files, lab workflows, consultations, and clinical administration.
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