Technical Project Manager delivering PocketHealth’s Conductor AI automation deployments for hospitals and clinics. Owning discovery, scope, timelines, integrations, and client outcomes.
About the role
- Technical Delivery Manager owning infrastructure roadmaps and delivery outcomes at Intelex. Supporting cloud, reliability, security, and modernization initiatives for global EHSQ software customers.
Responsibilities
- Own and maintain the squad roadmap and prioritized backlog
- Define, refine, and prioritize user stories, technical requirements, and acceptance criteria
- Partner with the Engineering Manager and technical leads to establish sprint priorities
- Participate in backlog refinement, sprint planning, demos, and retrospectives
- Ensure work items are clear, measurable, and aligned to Infrastructure portfolio priorities
- Balance new feature work, technical debt, operational improvements, support needs, and modernization efforts
- Support execution of the broader Infrastructure portfolio roadmap
- Translate portfolio priorities into squad-level deliverables and measurable outcomes
- Coordinate dependencies across CloudOps, SRE, DBA, DevOps, Security, and Frontline teams
- Track milestones, risks, blockers, and delivery commitments for assigned initiatives
- Contribute to quarterly and annual planning activities by providing squad-level input and visibility
- Collaborate with Infrastructure leadership to understand priorities, constraints, and expected outcomes
- Partner with technical teams to convert business needs into practical technical solutions
- Communicate progress, risks, tradeoffs, and delivery updates to stakeholders
- Facilitate prioritization discussions across business objectives, impact, technical risk, operational stability, regulatory requirements, and engineering capacity
- Build alignment between delivery teams, operational teams, product stakeholders, and Infrastructure leadership
- Use operational data and metrics to support prioritization and decision-making
- Support reliability, availability, performance, cloud cost management, security, compliance, automation, and platform modernization initiatives
- Improve visibility into squad work, delivery progress, dependencies, and outcomes
- Identify opportunities to improve process efficiency, reduce operational friction, and strengthen delivery predictability
- Ensure initiatives are delivered with clear scope, expected outcomes, and acceptance criteria
- Monitor delivery progress and help remove obstacles impacting execution
- Support release planning, change management, and stakeholder communication
- Validate delivered work against intended business, technical, and operational objectives
- Facilitate strategic decision-making by presenting clear options, recommendations, and associated impacts
Requirements
- 5+ years of Product Management, Technical Product Management, Technical Project Management, or related experience
- Experience in SaaS or cloud-native environments
- Experience working with Infrastructure, Cloud Operations, Platform Engineering, SRE, DevOps, Security, or DBA teams
- Strong understanding of Agile and Scrum delivery practices
- Experience managing backlogs and prioritizing work in Jira or similar tools
- Ability to translate technical concepts into business value and actionable requirements
- Strong stakeholder management, communication, and facilitation skills
- Strong analytical and problem-solving capabilities
- Familiarity with SQL, Oracle, AWS and/or Azure
- Understanding of observability, monitoring, incident management, and infrastructure operations
- Experience with ServiceNow, Jira, Confluence, Aha!, or similar tools
- Knowledge of Cloud FinOps and infrastructure cost optimization
- Experience supporting security, compliance, automation, and modernization initiatives
- Program Management Certifications Preferred (PMP, PgMP, Scrum, SAFe, or similar)
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Degree requirement
No Education Requirement
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