Key Account Manager owning Walmart’s Canadian retail P&L for Freudenberg Household Products. Driving forecasts, promotions, negotiations, and profitable growth.
Responsibilities
Manage sales, profitability, market share, trade investment, and execution for assigned strategic retail accounts, owning the full P&L
Build and maintain customer relationships as the primary day-to-day contact for assigned accounts
Develop and execute customer plans and Joint Business Plans
Identify and pursue growth opportunities across retail and e-commerce
Lead pricing, promotion, merchandising, distribution, and trade investment negotiations
Develop and maintain customer forecasts and demand plans
Monitor customer inventory, order patterns, pricing, competitive activity, and replenishment trends
Analyze sales, POS, market, inventory, replenishment, promotional, and financial data
Own annual trade and promotional plans and optimize investments for ROI and profitability
Conduct customer and internal business reviews with insights, implications, and recommendations
Partner with Marketing, Trade Marketing, Finance, Supply Chain, Operations, Customer Service, and brokers on launches, promotions, commitments, and growth initiatives
Requirements
Bachelor’s degree in Business, Marketing, Commerce, or a related field preferred
Home office located in or near Mississauga, Ontario, Canada
Ability to travel to Walmart approximately twice per month
Other travel as business needs require within Canada and the United States
2+ years of experience in Key Account Management, Sales, Category Management, Customer Business Development, or related CPG commercial roles
Proven success managing major retail accounts, preferably Walmart
Experience working with national and/or global accounts and cross-functional internal teams preferred
Understanding of customer environments, categories, routes-to-market, competitive landscapes, and retailer operating models
Experience managing forecasting, trade investment, customer negotiations, promotional planning, and customer business reviews
Advanced Excel proficiency
Familiarity with Luminate/Scintilla, Retail Link, Costco Vendor Portal, NielsenIQ, Circana, and PAWA
Excellent negotiation, communication, relationship-management, and influencing skills
Strong analytical and financial acumen
Ability to interpret sales, POS, market, inventory, promotional, and P&L data
Ability to manage a customer P&L
Critical, analytical, strategic, and creative thinking
Highly organized, results-driven, self-motivated, and able to manage multiple priorities with urgency and accountability
Benefits
Equal opportunity employer committed to diversity and inclusion
Compensation determined by qualifications, experience, education, and alignment with role responsibilities
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