EHS Specialist advancing workplace safety analytics, injury claims, audits, and compliance at LifeLabs, a Canadian healthcare organization. Improving employee well - being through data - driven safety programs.
About the role
- RMA Specialist processing customer product returns for Genetec’s technology business. Investigating order issues and coordinating repairs or replacements with internal teams, vendors, and manufacturers.
Responsibilities
- Process merchandise returns promptly and accurately
- Record RMA returns in CRM/ERP systems
- Review customer inquiries regarding orders, shipping, and returns
- Take appropriate action to repair or replace products
- Review return reasons and validate issues reported by the Technical Support team
- Identify discrepancies, issues, and opportunities for improvement with internal departments, vendors, and manufacturers
- Resolve return-related discrepancies and order issues
- Complete assigned special projects
Requirements
- Bilingual with excellent written and verbal communication skills in English and French
- Understanding of basic hardware functions
- Comfortable using tools such as Great Plains, CRM, Excel, and similar software
- Organized, detail-oriented, and motivated by a fast-paced environment
- Positive, assertive, confident, competitive, and tenacious
- Experience working with returns and inventory is an asset
Benefits
- Attractive compensation package
- Training tuition reimbursement program
- Subsidized meals in our amazing Bistro (Les Cordons Bleus)
- Virtual cooking classes
- Work-life balance supported by a flexible work schedule
- Free, unlimited coffee
- Free on-site parking for all employees
- On-site fitness facility with a personal trainer
- Virtual exercise classes
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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