Analyste de données principal modernisant les plateformes et pipelines de données d’EDC, société financière publique canadienne. Traduction des besoins opérationnels en modèles, règles de transformation et récits utilisateurs.
About the role
- Senior Data Analyst for Genetec's Customer Experience team, providing data-driven insights for decision-making. Expertise in Power BI and data analysis required for impactful reporting.
Responsibilities
- Gather requirements for analyses, reports and presentations from various stakeholders across the CX organization and translate them into technical specifications
- Design and deliver reports, key performance indicators (KPIs) and visualizations, ensuring data integrity across multiple sources
- Extract, compile and aggregate data from multiple sources and present it in a simple, intuitive format for use in reports and presentations
- Consolidate requirements for recurring reports to enable automation in Power BI and participate in testing once developed
- Create and execute test plans, troubleshoot issues and continuously improve BI reports and dashboards
- Collaborate with stakeholders and internal technical teams (e.g., Digital Information) to ensure timely delivery of data models, clear communication and removal of blockers
- Contribute to the production of ad hoc and one-off reports based on data from different sources
- Work cross-functionally to ensure report accuracy
- Manage multiple initiatives simultaneously and prioritize tasks based on upcoming deliverables
Requirements
- Bachelor's degree in Computer Science, Software Engineering, Finance or Business Administration with training in operational analytics, or equivalent experience
- Minimum of 5 years of relevant professional experience
- At least 3 years of experience in reporting or analytics
- Excellent analytical and presentation skills
- Strong organizational skills
- Good time management and prioritization abilities
- Customer-focused mindset
- Ability to work under pressure and meet tight deadlines
- Motivated to work in a fast-paced environment
- Able to work effectively both as part of a team and independently
- Fluent in French and English, both spoken and written (this role requires interaction with international colleagues and clients)
- Advanced skills in Power BI Desktop and intermediate skills in Power BI Service
- Deep knowledge of DAX (Data Analysis Expressions)
- Experience extracting and manipulating data using SQL queries, the CRM Advanced Find feature and existing Power BI reports
- Good understanding of database and data storage concepts
- Advanced knowledge of the Microsoft Office suite (Word, Excel and PowerPoint)
- Familiarity with CRM and Finance & Operations systems (Microsoft Dynamics 365) is an asset
Benefits
- Competitive compensation package
- Training fee reimbursement program
- Work–life balance supported by a flexible work schedule
- Subsidized meals at our fantastic Bistro (Les Cordons Bleus)
- Free coffee and fruit available at all times
- Complimentary parking for all employees
- On-site fitness center with a personal trainer, plus multiple health and wellness workshops
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