Courseware Developer creating engaging learning experiences at Genetec in Montreal. Collaborating with cross-functional teams for innovative design and continuous learning.
Create interactive learning experiences that promote knowledge retention and skill application
Collaborate with subject matter experts, trainers, and cross-functional teams
Incorporate feedback and learning data to continuously improve training content
Maintain content quality and consistency, ensuring alignment with standards and learning objectives
Work with product and R&D teams to understand the platform and design optimal course flows for both technical and non-technical audiences
Analyze learning needs related to upcoming products and features
Design courses according to audience goals while preserving modularity and consistency across Genetec's course catalog
Develop materials for classroom training, instructor-led online courses, and self-paced courses, including presentation slides, training exercises, scenario-based assessments, and reference videos
Ensure course certification criteria align with the skills required for successful deployment, maintenance, and operation of Genetec products
Follow standard processes for course development, review, and continuous improvement of course materials
Occasionally deliver training at Genetec's Montreal office to employees and customers to gather feedback and refine materials
Ensure trainer readiness through train-the-trainer activities
Recommend tools and infrastructure, including hardware kits and digital learning resources, to support learning activities
Requirements
Bachelor's degree in Computer Science, Computer Engineering, Instructional Design, Education, Educational Technology, or equivalent experience
Ability to clearly explain how technologies work to diverse audiences, both technical and non-technical
Capacity to quickly learn products, develop teaching strategies, and create engaging instructional content
Excellent written and verbal communication skills in English and French
Recognized as an excellent collaborator, able to facilitate teamwork across teams
Solid understanding of adult learning principles and instructional design methodologies
Ability to quickly understand and work with technical content
Strong communication, collaboration, and organizational skills
Fluency in both French and English, written and spoken (this role requires interaction with our international colleagues and customers)
Benefits
Competitive compensation package
Training/tuition reimbursement program
Work-life balance with flexible working hours
Subsidized meals at our on-site bistro (Les Cordons Bleus)
Unlimited complimentary coffee and fruit
Free parking for all employees
On-site fitness center with a personal trainer, plus multiple health and wellness workshops
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