IT Developer III working on enterprise customer authentication platform in collaboration with a versatile engineering team. Delivering IT solutions with a focus on financial services and technical leadership.
About the role
- Courseware Developer creating engaging learning experiences at Genetec in Montreal. Collaborating with cross-functional teams for innovative design and continuous learning.
Responsibilities
- Design engaging, learner-centered experiences in multiple formats (online learning, blended learning, instructor-led training, microlearning)
- Create interactive learning experiences that promote knowledge retention and skill application
- Collaborate with subject matter experts, trainers, and cross-functional teams
- Incorporate feedback and learning data to continuously improve training content
- Maintain content quality and consistency, ensuring alignment with standards and learning objectives
- Work with product and R&D teams to understand the platform and design optimal course flows for both technical and non-technical audiences
- Analyze learning needs related to upcoming products and features
- Design courses according to audience goals while preserving modularity and consistency across Genetec's course catalog
- Develop materials for classroom training, instructor-led online courses, and self-paced courses, including presentation slides, training exercises, scenario-based assessments, and reference videos
- Ensure course certification criteria align with the skills required for successful deployment, maintenance, and operation of Genetec products
- Follow standard processes for course development, review, and continuous improvement of course materials
- Occasionally deliver training at Genetec's Montreal office to employees and customers to gather feedback and refine materials
- Ensure trainer readiness through train-the-trainer activities
- Recommend tools and infrastructure, including hardware kits and digital learning resources, to support learning activities
Requirements
- Bachelor's degree in Computer Science, Computer Engineering, Instructional Design, Education, Educational Technology, or equivalent experience
- Ability to clearly explain how technologies work to diverse audiences, both technical and non-technical
- Capacity to quickly learn products, develop teaching strategies, and create engaging instructional content
- Excellent written and verbal communication skills in English and French
- Recognized as an excellent collaborator, able to facilitate teamwork across teams
- Solid understanding of adult learning principles and instructional design methodologies
- Ability to quickly understand and work with technical content
- Strong communication, collaboration, and organizational skills
- Fluency in both French and English, written and spoken (this role requires interaction with our international colleagues and customers)
Benefits
- Competitive compensation package
- Training/tuition reimbursement program
- Work-life balance with flexible working hours
- Subsidized meals at our on-site bistro (Les Cordons Bleus)
- Unlimited complimentary coffee and fruit
- Free parking for all employees
- On-site fitness center with a personal trainer, plus multiple health and wellness workshops
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