Systems Analyst II providing technical support for TELUS Health solutions in pension plan administration. Driving operational excellence and supporting client success in a remote work setting.
About the role
- Senior Business Systems Architect designing revenue tech stack architecture for Encircle. Engaging with stakeholders to enhance operations through strategic systems and tools implementation.
Responsibilities
- Help produce and translate a vision for the stack into clear, documented architecture
- Bring architectural depth to the end-to-end customer and user journey
- Be the hands-on go-to for standing up and building out the core data platforms
- Define and steward the data model and source-of-truth across systems
- Dive hands-on into applications to validate capabilities and understand their strengths and limitations
- Shape and own a collaborative, phased plan for how the stack should evolve
- Set the architecture and guardrails for applying AI and automation across the stack
- Ensure the architectural vision and details are carried through into what gets built
Requirements
- 5+ years in business systems, revenue operations systems, or enterprise/Salesforce application architecture
- Deep Salesforce expertise (Sales Cloud, CPQ, data model, multi-cloud) with hands-on admin and configuration skills
- Hands-on experience standing up and building out data platforms—a data warehouse (Snowflake or similar), a CDP (such as Salesforce Data Cloud), and BI/analytics (Tableau or similar)
- Integration-architecture experience across CRM and surrounding systems (APIs, middleware/iPaaS, event-driven)
- Experience designing lead-to-cash / quote-to-cash processes end to end
- Hands-on application evaluation—validating capabilities and weighing fit, overlap, and cost to recommend the right tools
- Familiarity and comfort using AI tools (Claude, Agentforce, ChatGPT, Gemini)
- Strong communication skills and ability to influence across functions without direct authority.
- Familiarity with the surrounding revenue stack (Sage Intacct, Maxio, Stripe, DocuSign, ChurnZero, Gong, Pendo, LeanData, Cloudingo, Data Cloud)
Benefits
- Flexible hours
- Self-managed vacation
- Trust to manage your time
- Remote-first culture with a collaboration hub in Kitchener
- Growth-oriented support for learning and career development
- Care for well-being inside and outside of work
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