Directing product strategy and teams for Cognition+'s enterprise insurance management platform. Driving innovation and client value across the P&C insurance industry.
Responsibilities
Define and champion the company's product vision, strategy, and long-term roadmap
Lead the Product organization, including Product Owners, Business Analysts, User Acceptance Testers, and product governance processes
Partner with executive leadership to align product investment decisions with corporate growth objectives
Develop and maintain understanding of Canadian and United States insurance markets, translating market, regulatory, and client insights into product strategy and growth opportunities
Serve as the voice of the client within the organization
Collaborate with Development, Professional Services, Sales, Marketing, Customer Success, and Support
Build and maintain relationships with insurance executives, brokers, industry associations, and strategic partners
Define and monitor product KPIs, adoption metrics, customer satisfaction measures, and business outcomes
Develop and execute innovation strategies involving artificial intelligence, automation, analytics, and digital self-service
Lead product planning and prioritization across multiple initiatives and product streams
Support strategic sales activities, product demonstrations, industry presentations, and client executive meetings
Evaluate industry trends, competitive offerings, and emerging technologies
Foster innovation, accountability, collaboration, and continuous learning
Mentor, coach, and develop Product team members
Perform other job-related duties as assigned
Requirements
Post-secondary education in Business, Computer Science, Software Engineering, Insurance, or a related field, or an equivalent combination of education and relevant experience
Minimum 10 years of experience within the Property & Casualty insurance industry
Exposure to insurance technology, underwriting, policy administration, billing, claims, broker workflows, and regulatory compliance
Minimum 7 years of progressive leadership experience in Product Management, Product Ownership, Business Analysis, or a related field
Experience leading people, setting direction, coaching employees, and supporting high-performance teams
Strong working knowledge of artificial intelligence, machine learning, workflow automation, and analytics
Experience developing and executing successful product strategies and roadmaps
Experience leading teams, developing employees, and influencing cross-functional teams and executive-level stakeholders
Strong business acumen
Exceptional communication, presentation, and stakeholder management skills
Strong analytical, decision-making, and problem-solving abilities
Ability to balance strategic vision with execution excellence
Passion for innovation and technology-enabled business transformation
Client-centric and people-focused leadership style
Ability to travel to client sites, industry conferences, and partner events as required
CIP or FCIP designation
MBA or Master's degree in Business, Technology, or a related field
Experience leading product organizations within an insurance technology company
Product management certifications such as Pragmatic Institute, AIPMM, CSPO, or PSPO
Public speaking, conference presentation, or industry thought-leadership experience
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