IT Audit Manager overseeing control testing, risk assessments, and end - to - end audits at TD, a major North American bank. Presenting findings and advising management on control improvements.
About the role
- Branch Manager leading sales, service, and operational performance for Grainger’s MRO distribution branches in Windsor and Leamington. Developing teams, growing counter sales, managing P&L, inventory, staffing, safety, and customer service.
Responsibilities
- Provide leadership to fulfill sales, service, and operational objectives of assigned branch(es)
- Translate leadership and strategic direction for branch team members
- Communicate and execute the branch business strategy and change management
- Make fact-based business decisions balancing service, cost, ethics, and integrity
- Lead customer interactions and make the location the customer’s first choice for MRO products and services
- Build internal and external partnerships
- Develop and execute sales and marketing plans, including showroom activities
- Grow market share of counter and will-call sales
- Lead a customer-driven sales and service culture
- Present business results during Quarterly Business Reviews
- Implement the Branch Network strategy
- Drive key performance indicators for service excellence
- Balance operating expenses and improve processes
- Implement staffing strategies aligned with business needs and payroll budgets
- Monitor P/L reports to achieve sales and expense targets
- Ensure compliance with WFS Ltd. standard operating procedures
- Manage inventory, safety, security, facility maintenance, and regulatory compliance
- Develop and maintain knowledge of products sold
- Create an engaged and committed team environment
- Conduct performance reviews and coach team-member growth and development
- Execute recruitment, selection, onboarding, coaching, and rewards and recognition
- Maintain consistent team communication and encourage open-door feedback
Requirements
- Combination of post-secondary education and experience or five years equivalent experience that meets the role requirements
- Ability to implement initiatives, manage projects, and lead change
- General business acumen, including understanding financial operating statements, P&L statements, and key drivers
- Strong presentation skills
- Effective time-management skills and a sense of urgency
- Ability to influence and persuade internal and external decision-makers
- Ability to work effectively with cross-functional work groups to develop integrated plans
- Excellent interpersonal, written, and verbal communication skills
- Proven experience in a sales and service environment
- Proficiency in MS Office
- Previous experience with SAP considered an asset
- Bilingual in French and English where applicable
- Ability to relocate considered an asset
- Vehicle and driver’s licence required
- Pre-employment background checks required for all external candidates
Benefits
- Incentive target of 15% contingent upon achieving individual and company performance objectives
- Medical, dental, vision and prescription drug coverage
- Paid time off (PTO)
- Up to 12 company holidays per year (dependent on home province)
- Life insurance coverage, including spousal and dependent life insurance
- Employee Family Assistance Program
- Registered Retirement Savings Plan
- Defined Contribution Pension Plan
- Educational & Professional Membership Fee Assistance program
- Employee discounts
- Team member perks
- Equal opportunity workplace
- Reasonable accommodation during the application and selection process
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Degree requirement
No Education Requirement
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