Account Executive owning full - cycle new - logo sales for ServiceCentral’s warranty, repair, and service - management software. Building outbound motion and closing SMB, mid - market, and enterprise deals.
About the role
- COPD Specialty Sales Representative for GSK managing sales in Ottawa/Kingston area. Seeking a results-driven pharmaceutical sales professional with strong customer engagement skills.
Responsibilities
- Maintain a comprehensive understanding of GSK products, brand strategies, positioning, and plans of action, as well as the competitive landscape.
- Apply knowledge of the patient journey and healthcare system to tailor customer conversations and deliver relevant, value-based solutions.
- Build expertise in the healthcare environment by developing a deep understanding of customers, products, competitors, regulatory requirements, and reimbursement pathways.
- Optimize territory investments by strategically managing budgets and leveraging internal and external resources to deliver the right support through the right channels at the right time.
- Partner closely with Medical colleagues to support scientific exchange, strengthen clinical understanding, and deliver educational initiatives.
- Leverage a multichannel engagement approach—including face-to-face, virtual, and digital interactions—to deliver personalized customer experiences and accelerate business growth.
- Make sound, timely, and ethical decisions that contribute to business objectives and drive meaningful outcomes.
- Collaborate effectively with cross-functional teams and external stakeholders to identify opportunities and deliver innovative business solutions.
- Build strong, productive relationships that foster collaboration, encourage new ideas, and support shared success.
- Contribute to a positive, inclusive, and high-performing team culture through enthusiasm, accountability, and commitment.
- Embrace continuous learning, adapt quickly to changing business needs, and proactively seek opportunities for professional growth and development.
Requirements
- Bachelor’s degree or equivalent combination of education, training and relevant pharmaceutical sales experience.
- Previous experience in a highly competitive sales environment - pharmaceutical or otherwise.
- Strong knowledge of the local healthcare landscape, including hospital systems, customer networks, and the pharmaceutical industry.
- Proficiency with Microsoft Office (Word, Excel, PowerPoint) and the ability to quickly learn and leverage new technologies and digital platforms.
- Demonstrated business owner mindset with a proactive, results-driven approach to identifying customer opportunities and executing effective strategies across multiple channels.
- Proven track record of consistently achieving or exceeding sales objectives by aligning customer and patient needs with innovative healthcare solutions.
- Excellent active listening skills with the ability to adapt communication and selling approaches to meet the unique needs and preferences of customers.
- Exceptional verbal and written communication skills, with the ability to deliver clear, compelling, and impactful customer interactions across multiple channels.
- Strong scientific acumen, including the ability to interpret and communicate clinical data and research in a meaningful and competitive manner.
- Experience using data and business insights to inform territory planning, identify opportunities, and optimize performance.
- Demonstrated success leveraging a multichannel engagement approach, including in-person, virtual, and digital interactions (e.g., Veeva Engage, Zoom, phone, email) to drive customer engagement and business results.
- Proven ability to adapt and thrive in a dynamic environment by embracing change, continuous improvement, and new ways of working.
- Collaborative team player with a positive attitude and a track record of building strong partnerships to achieve shared goals.
- Excellent organizational, time management, and territory management skills, with the ability to effectively manage a large geographic region and competing priorities.
Benefits
- Health insurance
- 401(k) matching
- Flexible working hours
- Paid time off
- Remote work options
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