Product Category & Vendor Relations Specialist – CAD/CAM, Digital Lab

Posted last week

Apply Now

Resume Score

Check how well your resume matches this job before you apply.

Sign in to check score

About the role

  • CAD/CAM category and vendor relations specialist managing dental technology products, manufacturers and training programs. Supporting Henry Schein Canada's sales growth, customer adoption and digital workflow solutions.

Responsibilities

  • Own the commercial performance and strategic development of Henry Schein Canada's dental CAD/CAM product category
  • Develop and execute annual category business plans aligned with growth, gross profit and market-share objectives
  • Monitor category sales, gross profit, product mix, pricing, pipeline, inventory, competitive activity and market trends
  • Maintain product architecture and positioning across vendor lines
  • Lead new product introductions, product transitions, discontinuations and commercialization plans
  • Manage commercial relationships with CAD/CAM manufacturers and strategic vendor partners
  • Develop joint vendor business plans and lead regular vendor business reviews
  • Coordinate vendor participation in sales meetings, customer events, trade shows and education programs
  • Identify, develop and advance CAD/CAM opportunities with sales and specialist teams
  • Implement, manage and improve the virtual training program, including lead intake, prioritization and allocation
  • Deliver virtual CAD/CAM training sessions and maintain training curriculum and processes
  • Track training activity, customer participation, outcomes and follow-up requirements
  • Establish customer hand-offs from equipment sale and installation through onboarding, training, education and workflow support
  • Create product positioning, competitive comparisons, value propositions, selling tools and commercial guidance
  • Coordinate resources for strategic or complex customer opportunities
  • Provide product and commercial education to ESS, CCS and other sales teams
  • Gather field and training feedback and translate insights into category, training and vendor actions
  • Develop national and regional CAD/CAM campaigns, promotional programs, launches, sales contests, bundles and events
  • Measure campaign and event effectiveness, lead generation, conversion, revenue, gross profit and ROI
  • Develop category dashboards and KPIs covering sales, gross profit, market performance, vendor performance, pipeline and program effectiveness
  • Manage co-op marketing funds, vendor rebate programs and category-related budgets
  • Maintain current product, pricing, promotional and vendor program information

Requirements

  • Experience or knowledge in dental CAD/CAM and digital laboratory workflows, including intraoral scanning, design, milling, printing, related software, accessories and consumables
  • Experience in product category management, vendor relations, business development, sales enablement, customer training or marketing programs
  • Ability to develop category business plans and manage sales, gross profit, market share, pricing, inventory and pipeline objectives
  • Ability to build and manage strategic manufacturer and vendor relationships
  • Ability to develop joint business plans, negotiate and administer vendor programs, rebates, co-op marketing funds and commercial agreements
  • Ability to coordinate product launches, transitions, discontinuations, vendor reviews, events and education programs
  • Ability to deliver virtual CAD/CAM training and develop training curriculum, processes, tools and best practices
  • Ability to create product positioning, competitive comparisons, value propositions and selling tools
  • Ability to coordinate sales, clinical, digital workflow, technical and vendor resources for complex customer opportunities
  • Ability to develop dashboards, KPIs, budgets and performance reports
  • Ability to collaborate with Purchasing, Operations, Finance, Marketing, sales leadership and specialist teams

Benefits

  • Equal opportunity employer committed to accommodating the needs of applicants with disabilities
  • Accommodation throughout the recruitment and selection process due to a disability

Job title

Job type

Full Time

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

Report this job

Found something wrong with the page? Please let us know by submitting a report below.