About the role

Receptionist coordinating reception, administration, HR support, and workplace access for High Tide’s Calgary cannabis enterprise. Maintaining an organized, welcoming corporate office.

Responsibilities

Welcome and assist visitors, employees, vendors, and business partners
Answer, screen, and direct incoming telephone calls
Coordinate incoming and outgoing mail, courier packages, and deliveries
Keep reception, meeting rooms, and common areas professional and organized
Monitor office and lunchroom supplies and coordinate replenishment
Support filing, scanning, data entry, and document preparation
Coordinate meeting rooms and logistics with Human Resources and Head Office leadership
Support employee communications, office announcements, onboarding, and employee experience initiatives
Support the Head Office social committee, lunches, birthday celebrations, special events, and Christmas Gift Card Program
Participate in Head Office OHS Committee and Fire Warden meetings
Coordinate key and key-fob access with HR and Operations
Maintain Key Holder acknowledgements and related records
Report lost access devices, security concerns, or unauthorized access concerns
Maintain confidentiality regarding office security and access procedures
Coordinate Key Holder onboarding orientations and maintain accurate records

High school diploma with some college education
Minimum 3 years of experience in reception, administration, office coordination, or customer service
Strong organizational and time-management skills
Excellent written and verbal communication skills
Strong attention to detail and record management
Proficiency with Microsoft Outlook, Word, Excel, and Teams
Ability to manage competing priorities and deadlines
Professional, courteous, and customer-service-focused approach
Experience maintaining records, reports, and tracking systems
Previous experience in a corporate environment