Senior Sales Operations Analyst supporting Docker’s developer - tooling SaaS revenue operations in Canada and the United States. Managing field support, Salesforce systems, FP&A updates, onboarding, and data quality.
About the role
- Senior Sales Enablement Specialist at Hitachi Solutions responsible for sales productivity and training programs. Collaborating with teams to ensure seller success through effective tool and content management.
Responsibilities
- Develop and manage role-based enablement programs for Account Executives (AEs), Client Delivery Partners, and other sales roles.
- Develop and maintain asynchronous learning content and self-paced learning paths.
- Translate sales processes and methodologies into actionable field tools, templates, and guides.
- Deliver ongoing reinforcement programs using micro-learning, practice exercises, and manager coaching resources.
- Own the enablement content lifecycle from creation through retirement.
- Curate, organize, and maintain: Pitch decks, Proposal resources, Competitive positioning assets.
- Partner with subject matter experts to ensure content remains current and relevant.
- Create tool adoption programs, playbooks, and job aids for sales technologies.
- Lead training and communication plans for new tool releases and enhancements.
- Develop role-specific guidance for CRM, AI-enabled tools, and seller productivity platforms.
- Establish and monitor enablement KPIs related to adoption, proficiency, and business impact.
- Partner with Sales Operations to track enablement metrics within CRM and reporting platforms.
- Use data and feedback to continuously improve enablement programs.
Requirements
- Bachelor's degree in Business, Marketing, Communications, Education, or related field
- 5+ years of experience in Sales Enablement, Sales Operations, Learning & Development, Revenue Enablement, or related functions
- MUST HAVE experience in a service related consulting organization; preferably a Microsoft Partner.
- Demonstrated experience developing training, onboarding, and sales enablement programs.
- Strong project management and stakeholder management skills.
- Experience working with CRM platforms, sales technologies, and learning management systems.
- Excellent communication, presentation, and facilitation skills.
- Strong analytical and problem-solving capabilities.
Benefits
- Annual Bonus Plan
- Medical, Dental and Vision Coverage
- Life Insurance and Disability Programs
- Retirement Savings with Company Match
- Paid Time Off
- Flexible Work Arrangements including Remote Work
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