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About the role

  • Partnerships Manager optimizing supplier relationships, client implementations, and operational processes. Supporting Jonas Software’s enterprise management solutions across North American business operations.

Responsibilities

  • Collect, organize, and maintain supplier information, pricing, capabilities, implementation requirements, and commercial documentation
  • Support client proposals, RFP responses, and solution recommendations with accurate operational and supplier information
  • Conduct supplier comparisons and recommend potential partners
  • Coordinate supplier information requests and maintain operational knowledge repositories
  • Produce sales, redemption, supplier, and operational reporting
  • Evaluate and recommend AI-enabled tools for supplier research, document generation, and data analysis
  • Coordinate onboarding of new suppliers and partners and ensure operational readiness
  • Maintain supplier and strategic partner relationships as a primary operational contact
  • Monitor supplier performance and identify operational efficiency improvements
  • Coordinate supplier setup during client implementations and program enhancements
  • Support implementation plans for operations workstreams
  • Ensure operational deliverables are completed on schedule and stakeholders remain informed
  • Identify inefficiencies and improve workflows and business processes
  • Document processes and implement approved changes with stakeholders
  • Develop implementation guides, operational handoffs, communication processes, tools, templates, trackers, and reporting
  • Support onboarding and training through operational documentation
  • Champion responsible AI adoption and review outputs for accuracy and compliance
  • Prepare operational dashboards, executive reports, project updates, and management reporting
  • Gather, validate, and present operational data for executive reporting

Requirements

  • Bachelor’s degree in business administration or commerce; or 5+ years of progressive experience in Operations, Vendor Management, Partnership Management, or a related operational role
  • Experience working with external suppliers and strategic partners
  • Demonstrated success working on cross-functional projects involving multiple internal stakeholders
  • Experience developing operational documentation, SOPs, or process guides
  • Experience supporting client implementations or operational projects
  • Advanced proficiency with Microsoft Excel, PowerPoint, and Microsoft Office

Job type

Full Time

Experience level

Mid levelSenior

Salary

CA$95,000 - CA$100,000 per year

Degree requirement

Bachelor's Degree

Location requirements

RemoteCanada

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