Partnerships Manager optimizing supplier relationships, client implementations, and operational processes. Supporting Jonas Software’s enterprise management solutions across North American business operations.
Responsibilities
Collect, organize, and maintain supplier information, pricing, capabilities, implementation requirements, and commercial documentation
Support client proposals, RFP responses, and solution recommendations with accurate operational and supplier information
Conduct supplier comparisons and recommend potential partners
Coordinate supplier information requests and maintain operational knowledge repositories
Produce sales, redemption, supplier, and operational reporting
Evaluate and recommend AI-enabled tools for supplier research, document generation, and data analysis
Coordinate onboarding of new suppliers and partners and ensure operational readiness
Maintain supplier and strategic partner relationships as a primary operational contact
Monitor supplier performance and identify operational efficiency improvements
Coordinate supplier setup during client implementations and program enhancements
Support implementation plans for operations workstreams
Ensure operational deliverables are completed on schedule and stakeholders remain informed
Identify inefficiencies and improve workflows and business processes
Document processes and implement approved changes with stakeholders
Develop implementation guides, operational handoffs, communication processes, tools, templates, trackers, and reporting
Support onboarding and training through operational documentation
Champion responsible AI adoption and review outputs for accuracy and compliance
Prepare operational dashboards, executive reports, project updates, and management reporting
Gather, validate, and present operational data for executive reporting
Requirements
Bachelor’s degree in business administration or commerce; or 5+ years of progressive experience in Operations, Vendor Management, Partnership Management, or a related operational role
Experience working with external suppliers and strategic partners
Demonstrated success working on cross-functional projects involving multiple internal stakeholders
Experience developing operational documentation, SOPs, or process guides
Experience supporting client implementations or operational projects
Advanced proficiency with Microsoft Excel, PowerPoint, and Microsoft Office
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