Remote Field Representative delivering OSCIA workshops, cost - share support, and project inspections. Engaging Ontario farmers and partners to advance sustainable agriculture programs.
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Client Care Representative – Personal Lines Renewals
Posted 2 weeks ago
About the role
- Personal Lines Renewals Representative serving clients at HUB, a North American insurance brokerage. Reviewing coverage, renewing policies, and identifying cross-sell opportunities.
Responsibilities
- Proactively engage with clients prior to policy renewals to review existing coverage, identify potential gaps, and provide tailored insurance solutions
- Build and nurture client relationships through exceptional service
- Ensure policies are up-to-date and accurately reflect clients’ circumstances
- Generate and identify cross-sell opportunities by reviewing client portfolios and recommending additional products or services
- Achieve retention goals and client satisfaction targets through follow-up and personalized attention to renewal details
- Stay informed about Personal Lines products and provide expert advice and solutions
- Provide client service and educate clients on habitational, travel, and automobile insurance
- Work in a hybrid arrangement combining in-branch and remote work
Requirements
- Minimum 1-year Personal Insurance experience
- Level 2 General Insurance License is an asset, but not required
- Desire and proactive ability to deliver exceptional client service
- Demonstrated ability to work in a high-volume, fast paced team environment
- Keen eye for detail and high sense of urgency
- Strong communication skills in both written and verbal
- Demonstrated ability to drive sales initiatives
- Industry designation would be considered an asset (CIP, CAIB, CRM, General Insurance & Risk Management Diploma)
- Successful background check required
- No travel required
Benefits
- Comprehensive benefit and total compensation packages
- Extended health benefits
- Disability insurance
- RRSP matching
- Paid time-off benefits
- Eligible bonuses and commissions for some positions
- Paid day off for your birthday
- Paid half a day off for volunteering in your community
- Company perks
- Room to grow within the organization
- HUB Ready training for new employees
- Financial support for licensing, industry designations, management & leadership development, and other related courses, designations or programs
- Career advancement opportunities
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Experience level
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Degree requirement
No Education Requirement
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