GHL and AI automation manager building outbound, nurture, and conversational AI systems. Supporting Jumpfactor’s digital marketing campaigns for MSP and IT clients.
About the role
- Research Director analyzing integration, API management, and AI-enablement markets for IDC, a global technology intelligence provider. Forecasting growth, advising clients, and presenting insights to technology leaders.
Responsibilities
- Identify key market trends in integration and AI enablement, as well as broader AI technology and market developments
- Analyze competitive market strategies and conduct market segment and sizing studies
- Contribute to research analyzing trends, competitive strategy, financial performance of technology providers, and end-user demand
- Provide industry expertise for client-facing engagements and client inquiries
- Partner with sales to drive incremental revenue through subscription and custom solutions for the AD&A group
- Respond to client requests for market and competitive data across relevant tool and platform technology markets
- Collaborate with other analysts, particularly in agentic automation research areas, to create research documents and forecasts
- Present to senior management, including C-level executives, and interview or interact with IT and technology vendor decision-makers and senior audiences
- Use IDC research methodologies to size markets and forecast market growth
- Collaborate within IDC’s worldwide artificial intelligence, data and automation research domain on integration, API management, middleware, messaging, and agentic orchestration capabilities
Requirements
- Bachelor’s degree is required; Master’s degree preferred
- Strong knowledge of the Integration software market and overall AI technology sector
- Ability to analyze trends and provide actionable guidance to technology providers and buyers
- Demonstrated ability to analyze survey data and provide clear, concise summaries and recommendations
- Excellent written and verbal communication skills
- Ability to analyze, present, and articulate complex data sets
- Strong interpersonal and organizational skills
- Capacity to work independently and within a team
- Proven ability to read and evaluate financial reports and analyze key competitive drivers
- Ability to travel 25-30% for client meetings, industry events, and customer projects
- Employment eligibility verification required
- Direct experience in integration software and AI technology is a strong plus
Benefits
- 15 vacation days per year (increases with tenure; carryover allowed)
- 10 paid sick days per year
- 1 week paid new parenting leave
- Flexible work options (remote, part-time, flexible hours)
- Health, dental, vision, and paramedical coverage for you and your family
- Annual healthcare spending account
- Employee Assistance Program for counseling and support
- Best Doctors medical second opinions
- Life, AD&D, and long-term disability insurance
- Retirement savings plan with company match (up to 4% of salary)
- $75/month technology allowance for home office or phone expenses
- Company-paid cell phone plan
- Variable compensation included in total compensation
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