HR Business Advisor supporting NAV CANADA’s Ottawa workforce through HR programs, coaching, investigations, and labour relations. Hybrid role partnering with managers and unions.
About the role
- Director optimizing HR technology systems for Info-Tech Research Group, which delivers IT research and tools. Leading HR systems strategy, integration, implementation, and operational support.
Responsibilities
- Lead the intake, scoping, and prioritization of HR technology initiatives in collaboration with HR and IT leadership
- Translate business objectives into actionable technology roadmaps aligned with corporate strategy
- Drive enterprise HR system integration strategy and processes for cross-functional alignment and a unified source of HR data
- Serve as liaison between HR, operations, and technology teams
- Facilitate cross-functional workshops and decision-making sessions
- Manage stakeholder communication, including project status, risks, and outcomes for executives
- Elicit, document, and prioritize business requirements for enterprise HR systems and related projects
- Conduct process analysis to identify automation, efficiency, and data accuracy opportunities
- Collaborate with technical teams on functional and strategic solution design
- Develop and maintain business requirements, process maps, user stories, and acceptance criteria
- Oversee implementation activities and successful delivery
- Develop and execute test strategies
- Develop training materials, conduct workshops, and support user adoption and change management
- Handle day-to-day HR system issues and ensure timely resolution
- Oversee data integrity, security access, and configuration management across HR technology platforms
- Maintain system documentation and standard operating procedures
Requirements
- Bachelor's degree in Human Resources, Business, Information Systems, or related discipline
- Minimum 10+ years of experience in HR business analysis, HR systems, or related project leadership roles
- Demonstrated success in leading technology-enabled transformation initiatives within HR or corporate operations
- Proven expertise in requirements management, stakeholder engagement, and process optimization
- Strong analytical and critical thinking skills; able to synthesize complex data and present clear recommendations
- Excellent communication and presentation skills, with the ability to engage both executive and technical audiences
- Proficiency with project and workflow management tools such as JIRA, and Microsoft Office Suite
- Experience in Agile and Waterfall delivery environments
- Strong knowledge and experience configuring and administering HRIS and workforce analytics tools (e.g. UKG, Workday, or Power BI)
- Experience with HCM, payroll, or talent management systems (e.g., Decusoft Compose, HireEZ, Workday, Dynamics 365)
- Exposure to HR reporting automation or AI-driven process improvement
Benefits
- Unlimited opportunities for professional growth and development
- Financial support for professional development and training
- Equal opportunity employer committed to diversity and inclusion
- Accommodation available throughout the recruitment and hiring process upon request
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