Director, Specialty Lines

Posted 4 hours ago

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About the role

  • Director leading Intact’s Canadian Commercial Group Programs underwriting portfolio and specialty insurance team. Driving profitable growth, underwriting quality, broker partnerships, and national talent development.

Responsibilities

  • Lead the profitability, growth, and strategic direction of the Commercial Group Programs portfolio
  • Lead, coach, and develop a national team of managers and specialists, including performance management, succession planning, and talent development
  • Establish team objectives, accountabilities, and performance measures for portfolio management, productivity, technical quality, and profitable growth
  • Improve business processes, operational effectiveness, and underwriting quality
  • Develop and recommend policy direction and underwriting guidelines for disciplined risk selection, pricing, and retention
  • Serve as senior underwriting authority on risk selection, pricing, and retention matters within the corporate underwriting philosophy
  • Build relationships with brokers and key market partners to identify growth opportunities
  • Partner with Commercial Lines counterparts to align business and identify improvement and new business opportunities
  • Manage relationships between corporate and divisional Specialty Solutions teams
  • Lead operational initiatives and strategic projects, including technology enhancements, product development, centres of excellence, corporate liaison, and operational implementation
  • Conduct underwriting audits to assess underwriting practices and risk selection
  • Determine staffing requirements with regional management and corporate guidelines
  • Collaborate with regional management, underwriting managers, corporate underwriting, and claims leadership
  • Provide regular updates, reporting, and recommendations to the Vice President on portfolio performance, priorities, risks, and opportunities
  • Travel as required to support team leadership, broker relationships, and business priorities

Requirements

  • Minimum 5 years of relevant management experience, ideally in commercial or specialty insurance
  • Strong knowledge of specialty lines and Commercial Group Programs insurance
  • Demonstrated experience in the commercial insurance marketplace
  • Proven track record of achieving profitable growth and managing underwriting performance
  • Strategic thinking, strong attention to detail, and sound business judgment
  • Ability to lead, influence, and motivate teams while driving change in a complex environment
  • Proven track record setting clear objectives and monitoring multiple projects against deadlines
  • Strong communication and relationship-building skills with internal and external stakeholders
  • Experience setting clear objectives, managing competing priorities, and delivering multiple projects on schedule
  • Ability to assess complex problems, make sound decisions, and take calculated risks in time-sensitive situations
  • Knowledge of competitive practices, market trends, and developments affecting commercial insurance results
  • Demonstrated ability to mentor, develop, and train employees at multiple levels
  • Creative, solutions-oriented approach to business challenges
  • Strong follow-through, accountability, and execution skills
  • Willingness and ability to travel as required
  • Must be eligible to work in Canada; no Canadian work experience required
  • For candidates located in Quebec, bilingualism is required to interact regularly with English-speaking colleagues across the country
  • Must be eligible to work in Canada from the anticipated start date and throughout employment; Intact does not provide immigration sponsorship or support

Benefits

  • Flexible work arrangements and a hybrid work model
  • Possibility to purchase up to 5 extra days off per year
  • Multiple benefits supporting physical and mental wellbeing, including telemedicine and Wellness account
  • Share plan and other savings of up to 12% of salary or more
  • Annual bonus plan with a target of 20% of base salary and potential payout of up to double the target, subject to personal and company performance
  • Employee Share Purchase Plan (ESPP), with Intact matching 50% of net shares
  • Defined benefit pension plan with the opportunity to receive guaranteed income for life

Job title

Job type

Full Time

Experience level

Lead

Salary

CA$161,600 - CA$197,500 per year

Degree requirement

No Education Requirement

Location requirements

HybridTorontoCanada

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