Genesys Cloud CX Change Lead focusing on training and adoption for Genesys Cloud platforms. Collaborating with internal teams for successful implementation and ongoing learning.
MI
Miratech
Currently Hiring
About the company
Miratech helps visionaries to change the world.
We are a global IT services and consulting company that brings together global enterprise innovation and start-up innovation.
Today we support digital transformation for the largest enterprises on the planet.
By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business.
Our culture of Relentless Performance enables over 99% of Miratech’s engagements to succeed by meeting or exceeding scope, schedule and/or budget objectives since our inception in 1989.
For additional information about Miratech, please visit www.miratechgroup.com
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23 jobs found
Program Manager managing Omni Channel telephony projects for Miratech, a global IT services company. Ensuring successful project delivery across systems, applications, and cross - functional teams.
Scrum Master for Miratech managing Omni Channel telephony projects. Ensure project delivery across systems, applications, and cross - functional teams with a focus on high quality standards.
Java Developer developing and improving cloud - based IVR applications for Miratech. Collaborating with project teams to ensure high - quality implementation and support in voice contact center systems.
Technical Project Manager supporting project execution for global network operations at Miratech. Managing technical projects including data center consolidations and voice network migrations.
Senior Java Developer developing and improving cloud - based IVR applications in a fast - paced environment. Collaborate with teams and deliver high - quality solutions using Java and AWS.
Network Operations and Observability Architect designing observability architecture for Miratech's digital transformation initiatives. Leading the monitoring strategy and minimizing alert fatigue in a large - scale environment.
Senior Java Developer developing and maintaining IVR applications for Miratech, a global IT services company. Collaborating with teams to enhance voice contact center systems and improve customer experiences.
Project Manager overseeing projects in the CX domain for global IT services company. Focusing on scope - based and T&M engagements with a 99% project success rate.
Project Manager overseeing projects in the CX domain at a global IT services company. Responsible for ensuring timely delivery and maintaining strong business relationships.
Java IVR Application Developer developing cloud - based IVR applications for voice/contact centers. Seeking an experienced developer with strong Java skills and cloud platform knowledge.
DevOps Engineer responsible for operational stability of a global IVR platform across AWS and on - premises. Collaborating with cross - functional teams to support releases and troubleshoot issues.
Project Manager overseeing CX projects with focus on Genesys Cloud for a global IT consulting company. Responsible for team coordination, project documentation, and stakeholder management.
Java IVR Application Developer at Miratech enhancing and supporting cloud - based IVR applications within a global voice/contact center engineering team.
Developing bot solutions using Google Cloud technologies for global clients at Miratech. Collaborating with teams to design and deploy chatbots and voice bots on various platforms.
Experienced Genesys Cloud Architect leading design and architecture of contact center solutions at Miratech, a global IT services company.
Genesys Cloud WFM Engineer focusing on configuring, extending, and integrating WFM capabilities. Implementing automation and customization for scalable workforce operations in a global IT services company.
Senior Java Developer for cloud - based IVR applications at Miratech, developing and supporting voice contact center systems leveraging advanced Java technologies.
Production Support Engineer at Miratech ensuring reliability for mission - critical contact center environments through proactive monitoring and troubleshooting. Join a global IT services company focused on digital transformation.
Data Engineer leading the design and maintenance of data architecture, optimizing pipelines for Miratech’s initiatives. Collaborating across teams to align data solutions with business goals and driving innovation.