Part - time Genesys Cloud CX Training Specialist delivering scenario - based training for enterprise migration programs. Supporting WFM learning content, readiness, and Train - the - Trainer initiatives at global IT consultancy Miratech.
MI
Miratech
Currently Hiring
About the company
Miratech helps visionaries to change the world.
We are a global IT services and consulting company that brings together global enterprise innovation and start-up innovation.
Today we support digital transformation for the largest enterprises on the planet.
By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business.
Our culture of Relentless Performance enables over 99% of Miratech’s engagements to succeed by meeting or exceeding scope, schedule and/or budget objectives since our inception in 1989.
For additional information about Miratech, please visit www.miratechgroup.com
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39 jobs found
Part - time Genesys Cloud CX Training Specialist delivering scenario - based enterprise software training for Miratech. Supporting migration programs, WFM learning, and LMS content development.
Part - time Genesys Cloud CX training specialist delivering hands - on enterprise software and WFM training. Supporting Miratech’s global digital transformation and migration programs.
Part - time Genesys Cloud CX trainer delivering scenario - based training for Miratech’s enterprise transformation clients. Supporting WFM enablement, learning content, and end - user readiness across business units.
Senior UC Engineer supporting Miratech’s global clients through Webex, SIP, voice recording, and collaboration platform engineering. Managing incidents, vendors, monitoring, and enterprise UC reliability.
Senior UC Engineer supporting Webex, SIP, voice recording, and collaboration platforms for Miratech’s enterprise clients. Managing incidents, vendors, monitoring, and UC service reliability across the Americas.
Senior UC Engineer supporting Cisco Webex, SIP Trunking, and collaboration platforms for Miratech, a global IT services company. Managing incidents, vendors, monitoring, and enterprise UC reliability.
Senior UC Engineer supporting Webex, SIP, voice recording, and collaboration platforms for Miratech’s global enterprise clients. Managing incidents, vendors, monitoring, and telecom integrations across the Americas.
Senior UC Engineer supporting Webex, Teams, SIP, and voice platforms for Miratech, a global IT services and consulting company. Managing incidents, vendors, monitoring, and enterprise communications reliability.
Amazon Connect Support Engineer monitoring and troubleshooting AWS - based contact center environments for global IT services company Miratech. Enhancing Splunk and CloudWatch observability, reliability, and production support.
Service Delivery Manager supporting Genesys Cloud CX and CCaaS operations at global IT consultancy Miratech. Coordinating SLAs, incidents, reporting, customer communication, and continuous service improvement.
Senior UC Engineer supporting Webex, SIP, E911, Teams, and trading turret platforms. Ensuring reliable enterprise communications for Miratech’s global IT services clients.
Genesys Cloud Architect designing scalable contact - center and customer - experience solutions for Miratech’s global enterprise clients. Leading Genesys Cloud CX integrations, technical roadmaps, deployments, and engineering standards.
AWS Cloud Engineer optimizing Amazon Connect and enterprise cloud infrastructure for Miratech, a global IT services and consulting company. Automating operations, reliability, observability, and deployments across AWS platforms.
Delivery Director leading MiraCloud implementation programs, ensuring client satisfaction and operational excellence. Driving project management practices and fostering customer relationships for successful outcomes.
NICE CXone Support Engineer providing L3 production support in healthcare environments for US clients. Collaborates across teams to ensure platform stability and enhance monitoring.
Genesys Cloud CX Change Lead focusing on training and adoption for Genesys Cloud platforms. Collaborating with internal teams for successful implementation and ongoing learning.
Program Manager managing Omni Channel telephony projects for Miratech, a global IT services company. Ensuring successful project delivery across systems, applications, and cross - functional teams.
Scrum Master for Miratech managing Omni Channel telephony projects. Ensure project delivery across systems, applications, and cross - functional teams with a focus on high quality standards.
Java Developer developing and improving cloud - based IVR applications for Miratech. Collaborating with project teams to ensure high - quality implementation and support in voice contact center systems.