Service Coordinator coordinating HVAC service agreements, repairs, dispatch, and customer service for Trane Technologies. On - site in Burnaby, British Columbia.
About the role
- Project Practice Specialist at Intact overseeing project governance and compliance across IT portfolio. Ensuring all projects are compliant and well-managed while adapting governance frameworks for Agile and Waterfall methodologies.
Responsibilities
- Ensure program and project compliance with internal and external compliance regulations and standards
- Maintain and update IT project governance policies, processes and standards documentation and guidelines
- Ensure the Project Management Framework remains compliant with current regulations while proactively anticipating and adapting to regulatory changes
- Monitor project risks, track the implementation of mitigation measures, and follow up to ensure timely resolution
- Provide portfolio sponsors with a summarized view of program and project delivery health using available data and dashboards
- Identify and connect interdependencies across initiatives to ensure governance strategies are aligned and coherent
- Provide hands-on advice and support to project managers and project teams on governance standards and project management best practices
- Advise Executive Sponsors by synthesizing complex program and project delivery health into clear, concise, and actionable insights
- Drive strategic collaboration by facilitating workshops and developing executive-level materials (e.g., IT Program Risk Heatmap, senior leadership presentations)
- Lead and shape the governance practice by driving continuous improvement initiatives that optimize project management processes
- Evolve the governance framework to support multiple delivery methodologies (Agile/SAFe, Waterfall, and Product model)
- Champion major governance uplift initiatives, setting direction and influencing outcomes at a program level
- Contribute to the simplification of project artifacts across the project lifecycle and transition to operations
Requirements
- Minimum of 7 years of experience in project compliance, project management, or a related field
- Strong knowledge of project management methodologies, including Waterfall and Agile/SAFe frameworks
- Demonstrated experience advising and presenting to senior executives and stakeholders, with the ability to translate complex information into clear, strategic narratives
- Proven ability to develop and maintain governance frameworks, policies, and standards in a large, complex organization
- Experience managing and monitoring project risks and driving mitigation strategies
- Exceptional communication and facilitation skills, with experience leading workshops and cross-functional discussions
- Advanced proficiency in PowerPoint — able to craft polished, high-impact executive presentations
- Strong analytical mindset with experience using dashboards and data to tell compelling delivery health stories
- Ability to influence without authority and build trusted relationships across all levels of the organization
- No Canadian work experience required however must be eligible to work in Canada. Bilingualism.
Benefits
- Flexible work arrangements and a hybrid work model
- Possibility to purchase up to 5 extra days off per year
- Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
- Share plan & other savings: up to 12% of salary or even more
- Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance): 12%
- Pension offerings provide flexibility and long-term security for our employees beyond their careers
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