About the role

Senior IT Business Analyst delivering AI and LLM products for Intact, a Canadian insurer. Managing requirements, backlogs, agile ceremonies, and production releases across engineering teams.

Responsibilities

Drive delivery of AI and LLM products
Bridge stakeholders, data scientists, and engineering teams through requirements management and release oversight
Own the end-to-end documentation lifecycle, including functional and non-functional requirements, global test strategies, and case studies
Manage and groom the product backlog, prioritizing and sequencing work against roadmap commitments and release timelines
Coordinate software deployments across development, test, staging, and production environments with DevOps and engineering
Facilitate go/no-go checkpoints and secure validation, security gating, and approvals
Lead production verification, incident triage support, and lessons-learned sessions
Liaise across AI Engineering, DevOps, QA, and Product teams for production rollouts
Lead agile ceremonies within the engineering team
Collaborate with architects on technical designs and security requirements

At least 6 years of experience in IT as a Business Analyst
Minimum 2 years in a Senior Business Analyst or Product Owner role within AI product development or highly mature agile environments
Strong foundational knowledge in AI, Data Science, and LLM applications
Deep understanding of technical aspects of design and development
Expert command of Jira, Confluence, and Microsoft Teams
Bachelor’s degree in software engineering, computer science, related field, or equivalent education and experience
CBAP, CSPO, or CPOA certification is an asset
Exceptional presentation and workshop facilitation skills
Ability to translate complex technical concepts for non-technical stakeholders
Candidates located in Quebec must be bilingual to interact regularly with English-speaking colleagues across Canada
Must be eligible to work in Canada from the anticipated start date and throughout employment
No Canadian work experience required
Candidates are solely responsible for maintaining work eligibility
Intact employees or belairdirect employees should apply through the Internal Career Site

Flexible work arrangements and a hybrid work model
Possibility to purchase up to 5 extra days off per year
Multiple benefits supporting physical and mental wellbeing, including telemedicine and Wellness account
Share plan and other savings of up to 12% of salary or more
Annual bonus target of 12% of base salary, with potential payout up to double the target, subject to personal and company performance
Employee Share Purchase Plan (ESPP) with Intact matching 50% of net shares
Defined benefit pension plan with guaranteed income for life
Workplace adjustments and accommodations for people with disabilities