About the role

Photolink Appraiser assessing damages and repair estimates for vehicles involved in accidents. Utilizing software to evaluate, negotiate, and communicate best practices in vehicle repairs.

Responsibilities

Determine the causes and origin of damage that occurred during an accident by examining the vehicle using a software application
Assess and approve repair estimates for claims adjusters, by comparing the estimate to the assessment made on examination of the vehicle
May be called upon to establish the market value of vehicles based on the information provided by claims adjusters, using the various tools outlined in the appraisers' standards and procedures manual
Use digital automated evaluation systems to standardize repair estimates and avoid errors
Negotiate and communicate a best repair practice or procedure
Ensure productivity and service quality, using the appraisers' standards and procedures manual and relating performance to the Claims Department's quantitative and qualitative objectives

Minimum of 4 years' auto body repair experience, including knowledge of estimating software (Audatex and Mitchell) or an equivalent combination of post-secondary education in a related industry (or any combination of equivalent education and experience)
Comprehensive knowledge of the principles and techniques of automobile physical damage repairs and replacement
Computer proficient and able to effectively navigate through various systems
Strong analytical skills with the ability to define problems, collect data, establish facts and draw valid conclusions
Effective verbal and written communication skills with the capability to draft claims reports
Commitment to continuing education
Must be customer driven.

Flexible work arrangements and a hybrid work model
Possibility to purchase up to 5 extra days off per year
Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
Share plan & other savings: up to 12% of salary or even more