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Business Analyst
LinkedIn Recruiter Post
6 - month contract for a Business Analyst with SASE/Palo Alto Prisma experience. Hybrid role in Vancouver, BC.
About the role
- Security Analyst responsible for investigating security incidents and enhancing awareness programs for ISA Cybersecurity. Collaborating on threat protection initiatives and reporting to stakeholders.
Responsibilities
- Conduct in-depth investigations of endpoint protection alerts and events using tools such as SentinelOne, CrowdStrike, and Microsoft Defender.
- Participate in an on-call rotation to support incident response outside of standard business hours, as required.
- Fully investigate and document security breaches, providing clear and comprehensive incident reports to stakeholders.
- Provide ongoing status updates to leadership throughout the incident life cycle to ensure appropriate resources are engaged.
- Create, tune, and optimize rules and playbooks to reduce false positives and alert fatigue.
- Provide clearly documented procedures that support timely ticket resolution and adherence to SLAs.
- Assist in developing and refining SOC processes and procedures to improve investigation quality, response time, and operational efficiency.
- Maintain a full understanding of Tier 1 responsibilities to support effective knowledge sharing and playbook development.
- Develop and maintain monthly and quarterly security reports in accordance with client requirements.
- Provide analysis, insights, and recommendations in areas of concern identified through investigations and reporting.
- Enhance client security awareness through platforms such as KnowBe4 and Proofpoint.
- Plan and execute simulated phishing, vishing, and smishing campaigns to help clients identify high-risk users and improve training effectiveness.
- Provide clients with monthly security awareness reports and post-campaign summaries detailing user performance, phish-prone percentages, and risk scores.
- Assist clients with security product implementation, onboarding, and support, ensuring tools are configured to enhance visibility and detection.
- Ensure leadership and stakeholders are kept informed of potential risks and impacts introduced by new incidents.
Requirements
- 2+ Years of information security related experience, in areas such as: security operations, incident analysis, incident handling, and security awareness.
- Experience with malware analysis, and the main point of contact for responding to security incidents relevant to major breaches.
- Experience following security domains: EDR, device control, rogue detection, desktop firewall, application vulnerability management.
- Collaborate with peers, service leads, vendor support in introducing, testing, and integrating security products.
- Act as Tier 2 escalation for investigations & analysis.
- Strong knowledge of Security Awareness program design, development, implementation, and support.
- Strong understanding of information security concepts (Confidentiality, Integrity, Availability)
- Excellent communication and interpersonal skills
- Excellent analytical thinking and problem-solving skills.
- Understand of Learning Management System (LMS) (if solution is hosted in-house)
- Recommended industry certification (CISSP, CISA, CISM, CE|H, GIAC SANS Security Awareness Professional)
- Recommended vendor certification (Proofpoint, SentinelOne, Crowdstrike)
- Post-Secondary Education in Cyber Security, Computer Science & Computer Engineering
Benefits
- Flexible sick and personal days for all employees
- Generous health plan with enhanced mental health resources and programs
- Professional development opportunities and education reimbursement up to $2,000 annually for all employees
- Maternity and parental leave top-up
- Employee referral bonus of $2,000
- Competitive salaries complemented with RRSP matching and bonus programs
- Distance remote working policy
- LinkedIn Learning access for all team members
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