Senior Zendesk Business Systems Analyst managing Zendesk configuration and integrations to enhance customer support productivity. Collaborating with internal teams to deliver scalable solutions.
TW
Twilio
Currently Hiring
About the company
Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience.Twilio has democratized communications channels like voice, text, chat, video, and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications.By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.Founded in 2008, Twilio has over 5,000 employees in 26 offices in 17 countries and counting, with headquarters in San Francisco and other offices in Atlanta, Bangalore, Berlin, Bogotá, Denver, Dublin, Paris, Prague, Hong Kong, Irvine, London, Madrid, Munich, Malmö, Mountain View, Redwood City, New York City, São Paulo, Sydney, Melbourne, Singapore, Tallinn, and Tokyo.
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11 jobs found
Senior Manager of Platform Engineering responsible for leading Twilio's secure supply chain initiatives. Collaborating with cross - functional teams and establishing secure supply chain standards and policies.
Staff Software Engineer developing AI solutions for Twilio's Customer Support organization. Leading the design and development of full - stack AI applications in a remote - first environment.
Principal Program Manager at Twilio leading global initiatives for Talent Acquisition and Employee Relations. Shaping long - term enablement strategy and managing high - impact programs.
Designing and delivering high - impact talent development programs for Twilio's global employees. Acting as a strategic partner to optimize learning initiatives and enhance professional excellence.
Senior Product Manager at Twilio managing Talent Acquisition and Performance Management systems. Responsible for system alignment with program objectives and leading technical execution.
Senior Program Manager managing the annual performance cycle for Twilio’s talent management. Collaborating with HRBPs and teams to ensure effective program execution while driving continuous improvement.
Leading product management for scalable data capabilities at Twilio. Operating with autonomy, accountability for delivery and managing cross - functional teams.
Information Security Analyst driving risk management at Twilio, collaborating across teams to optimize security solutions and enhance risk frameworks.
Software Engineer Intern at Twilio designing and developing software solutions for real - time communications. Collaborating on projects and solving technical challenges in a supportive remote environment.
Conversion Rate Optimization Specialist optimizing A/B testing and personalization for Twilio’s digital channels. Collaborating with Marketing, Design/UX, Analytics, and Engineering teams to enhance user conversion rates.