Senior Product Manager owning provider experience and clinical operations products at Maple, Canada’s on - demand healthcare platform. Driving scalable workflows and AI - enabled care delivery improvements.
About the role
- Product Manager leading sender onboarding and management for communications at Twilio. Streamlining sender workflows and improving customer experiences through data-driven processes.
Responsibilities
- Own and optimize core purchase workflows, including the sender recommendation experience, exclusive number provisioning, and essential workflows like porting and hosting to ensure a seamless acquisition process
- Drive platform orchestration to ensure a unified experience by overseeing cross-console ingress and egress, managing complex checklist state management, and utilizing proactive nudges and intent-based routing to abstract away disjointed configuration steps and seamlessly guide customers to their desired outcomes
- Lead cross-functional execution by partnering deeply with Engineering, Design, and KYC Product Managers to embed compliance initiatives, integrated intake forms, and autoregistration processes directly into the customer journey
- Drive data-driven decision making by utilizing product analytics and building dashboards to monitor funnel health, track rigorous metrics and identify points of friction
- Manage core product management duties, including end-to-end roadmap planning, ruthlessly prioritizing competing features, resolving cross-team dependencies, and aligning internal stakeholders on your product vision and strategy
Requirements
- Minimum of 6 years of experience in product management in SaaS, IaaS or PaaS.
- Proven track record managing complex systems: experience managing core workflows and complex state-management systems
- Technical Acumen: Ability to partner deeply with Engineering to understand technical requirements, navigate complex system architectures, and resolve cross-team dependencies
- Data-Driven Decision Making: Command of analytical thinking skills with the ability to use product analytics and quantitative data to monitor metrics, drive decisions, and measure outcomes
- Stakeholder Management & Collaboration: Excellent communication and cross-team collaboration skills, with a demonstrated ability to align and influence Engineering, Design, and compliance stakeholders
- Execution & Dealing with Ambiguity: Initiative, ownership, and accountability to break down complex problems, build clear roadmaps, and ruthlessly prioritize competing features in a fast-paced environment
- Bachelor’s in Computer Science, Engineering, or equivalent practical experience
Benefits
- Competitive pay
- Generous time off
- Ample parental and wellness leave
- Healthcare
- Retirement savings program
- Additional compensation and benefits including incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Senior Product Manager owning end - to - end product areas for Orchestry’s Microsoft 365 governance and automation SaaS platform. Turning customer insights into measurable product outcomes.
Product leader driving Innovasea’s aquaculture technology strategy, roadmaps, and launches. Improving fish health, operational efficiency, and sustainability through hardware and software solutions.
Product Manager owning documentation as a product for Versapay’s accounts receivable automation platform. Building AI - assisted pipelines, standards, and publishing systems across ERP applications.
Product Owner shaping digital commerce solutions for Valtech, an experience innovation company. Managing Agile backlogs, requirements, stakeholders, and delivery outcomes for clients.
Product Owner leading commercial data integration, modeling, and governance for McKesson’s healthcare business. Partnering with Canada’s Data & Analytics Hub and Commercial Intelligence team.
Senior Product Manager growing Jobber’s AI teammate for home service businesses. Owning acquisition, onboarding, activation, retention, and monetisation of AI adoption.
Senior Product Manager building Jobber’s AI automation platform for home service businesses. Shipping automations and evaluation tools that help providers save time and operate more efficiently.
Data Product Manager owning enterprise data products for Level Access, an accessibility technology company. Translating business needs into analytics, governance, and AI - enabled solutions.
Staff Product Manager shaping consumer credit and pricing experiences at Affirm, a pay - over - time fintech. Driving product strategy, experimentation, and responsible credit access across teams.