About the role

Senior Product Manager growing Jobber’s AI teammate for home service businesses. Owning acquisition, onboarding, activation, retention, and monetisation of AI adoption.

Responsibilities

Build a deep understanding of home service businesses and what makes them change how they work
Own the Teammate growth model end to end: discovery, onboarding, first value, habit, and advocacy
Drive net-new acquisition and existing-customer conversion as one strategy
Build AI onboarding and activation directly and iterate with real customers
Define metrics showing whether Teammate is changing how service providers run their businesses
Act when growth and adoption metrics are not moving
Build evidence of Teammate’s value and a clear path to monetisation
Partner with Growth, Product Marketing, and Marketing
Participate in interviews and a take-home challenge as part of the hiring process

5+ years of product management experience
Evidence of shipping real AI products and seeing them through to long-term outcomes
Experience owning an AI adoption curve end to end, from acquisition through activation to retention
Track record of taking AI products from early adopters to mainstream usage inside an existing customer base
Comfort with products whose behaviour is non-deterministic
Judgment to design around a first impression that cannot be fully controlled
Ability to thrive in change and ambiguity
Experience in home services, field service, or SMB software is a bonus
Background in product-led growth with both self-serve and sales-assisted motions is a bonus
Legally entitled to work in Canada
Successful completion of a background check, including identity verification
Ability to be based in Edmonton, Toronto, Vancouver, or Boston and attend the office at least 1 day per week according to the department schedule