The Level Access digital accessibility solution combines the most robust platform and deepest bench of accessibility expertise to help organizations create accessible and legally compliant websites, mobile apps, software, and other technology.
We have supported the accessibility initiatives of thousands of organizations, from Fortune 500 enterprises to public sector and government agencies, educational institutions, and private sector businesses of all sizes.

Level Access

Browse and apply for open jobs at Level Access.

product-manager

Level Access is a unified software platform that provides a comprehensive solution for achieving and maintaining digital accessibility. With a combination of automated scanning, manual testing, legal guidance, and training, Level Access supports businesses in complying with accessibility standards such as WCAG and ADA. Their services are tailored for various sectors, including education, financial services, and public administration, ensuring that digital products are accessible to everyone.

The Level Access digital accessibility solution combines the most robust platform and deepest bench of accessibility expertise to help organizations create accessible and legally compliant websites, mobile apps, software, and other technology. We have supported the accessibility initiatives of thousands of organizations, from Fortune 500 enterprises to public sector and government agencies, educational institutions, and private sector businesses of all sizes.

• Partner with business leaders to identify high-value data, analytics, automation, and AI opportunities
• Translate business objectives into a prioritized roadmap of reusable data products and capabilities
• Prioritize work based on business impact, operational efficiency, customer outcomes, AI readiness, and strategic goals
• Define success measures connecting data product delivery to business outcomes
• Define enterprise data domains, ownership models, business definitions, metrics, KPIs, and data contracts
• Maintain the enterprise data dictionary and business glossary
• Drive consistency across reporting, dashboards, operational systems, and AI-enabled workflows
• Advocate for data quality, lineage, governance, stewardship, and appropriate use of sensitive data
• Use rapid experimentation, AI-assisted prototyping, and iterative validation to shape data and AI product opportunities
• Translate business problems and data opportunities into product specifications for technical teams
• Use AI tools to accelerate discovery, requirements development, prototype generation, documentation, and decision support
• Establish a prototype-to-spec workflow for AI-augmented engineering teams
• Collaborate across product, data, AI, business systems, and engineering disciplines
• Partner with Data Engineers and Applied AI Engineers on solution design, prototype review, specification refinement, validation, testing, instrumentation, and adoption planning
• Ensure technical solutions align with business intent, data requirements, technical feasibility, governance expectations, and measurable outcomes
• Support an AI-augmented SDLC with AI-assisted specifications, test cases, implementation guidance, and documentation
• Drive adoption of trusted enterprise data products, faster delivery of insights and AI-enabled workflows, improved data quality and governance, and measurable business impact

Data Product Manager

Data Product Manager owning enterprise data products for Level Access, an accessibility technology company. Translating business needs into analytics, governance, and AI-enabled solutions.

product-designer

• Establish and own creative direction from a design perspective, including visual identity, design systems, and consistency across campaigns
• Project manage and assign design tasks across the team, balancing priorities and deadlines
• Collaborate with other designers on print and digital design projects
• Build and maintain design systems and reusable components, including Figma libraries, templates, and style guides
• Lead, mentor, and coach a small design team while remaining hands-on in day-to-day design work
• Manage the workload of a small international design team and drive design excellence across print and digital projects
• Incorporate AI-forward methodologies to enable scalable, efficient design workflows

Team Lead, Design

Design team lead directing brand creative and design operations for Level Access, an accessibility company. Leading a small international team across print, digital, and AI-enhanced workflows.

sales-development-rep

• Act as first line of management to a small team of Sales Development representatives
• Provide real-time coaching on messaging, calls, emails, time management, and prioritization
• Assist in onboarding and training new SDR hires through structured learning, shadowing, and skill-building sessions
• Refine outbound messaging, talk tracks, and email templates
• Monitor call quality, outreach execution, and messaging alignment
• Assist the SDR Manager with performance insights during pipeline pursuit weeks
• Track pacing toward activity expectations and target attainment
• Identify strategic levers, persona targeting, channel mix, and sequence adjustments to improve conversion rates
• Collaborate with Marketing, Sales, Enablement, and RevOps to share team insights, source potential leads, and align on initiatives
• Foster a collaborative, accountable, high-performance team environment
• Contact qualified prospects using a consultative sales approach
• Conduct outbound calls, engage prospects, and develop them for closure by the Sales team
• Document, track, and monitor leads and activities in Salesforce.com
• Contact and schedule appointments with Account Executives in target verticals
• Nurture longer-term prospects
• Refine understanding of B2B sales concepts

Team Lead, Sales Development

SDR Team Lead coaching and developing sales representatives at Level Access, an accessibility software company. Improving outbound messaging, prospect conversion, pipeline performance, and team accountability.

recruitment

• Act as a trusted advisor to sales and RevOps leadership in North America and EMEA, aligning talent strategies with revenue targets, market conditions, and global expansion goals
• Manage full-cycle recruitment for business development, account executive, sales leadership, and revenue operations roles across multiple geographies
• Drive measurable improvements in hiring processes and talent outcomes for revenue-impact roles
• Influence quarterly workforce planning and growth strategies
• Use recruiting analytics and process insights to monitor search health and identify friction points
• Propose scalable process improvements
• Apply approved automation and AI tools while validating outputs and safeguarding compliance, fairness, and confidentiality
• Test and recommend new workflows and sourcing methods
• Share lessons learned and promote recruiting best practices
• Implement inclusive sourcing strategies and partner with internal DEI programs
• Build talent pools through advanced sourcing, market intelligence, and proactive candidate engagement
• Advise hiring leaders on global compensation frameworks, currency, local market trends, and regulatory compliance
• Maintain a high-touch, culturally attuned candidate experience across borders

Global Sales Recruiter

Global Sales Recruiter advising Level Access’s SaaS revenue organization on worldwide sales hiring. Optimizing recruiting through analytics, automation, responsible AI, and inclusive talent strategies.

support-engineer

• Review incoming support tickets related to delivery operations, categorize and prioritize them based on predefined criteria, and escalate issues that require specialized handling or fall outside standard guidelines
• Assign tickets to appropriate teams or individuals based on issue complexity and urgency, ensuring compliance with SLAs
• Monitor ticket queues regularly to ensure timely responses and resolutions; alerting team leads to any delays that may affect service timelines
• Respond to ticket handling questions from internal teams and external partners using established workflows, escalating non-standard issues as needed
• Serve as the first point of contact for internal teams and clients when issues are raised, maintaining clear and consistent communication throughout the ticket resolution process
• Provide stakeholders with regular updates on the progress of tickets, ensuring transparency and helping manage expectations
• Recognize unresolved or critical issues that require escalation to senior analysts or management and raise these concerns promptly
• Perform quality checks on completed tickets or tasks, ensuring they meet established guidelines before finalizing or moving forward in the workflow
• Ensure tickets handled by internal teams or external partners adhere to defined workflow standards and routing expectations
• Ensure work is rerouted appropriately when it fails to meet quality standards, escalating to senior analysts as necessary
• Regularly verify that processes and workflows are being followed as designed, flagging any inconsistencies or inefficiencies to leadership for review

Delivery Support Analyst

Associate Delivery Support Analyst managing and triaging support tickets for Level Access delivery operations. Collaborating with internal teams to ensure efficient and effective service.

• Define, refine, and implement a key product strategy area focused on digital accessibility.
• Translate strategic intent into executable plans, validating direction through customer and market signals.
• Drive strategy ownership and execution against a defined strategy ensuring alignment with company objectives.
• Lead product discovery and delivery using AI-enabled workflows.
• Partner closely with engineering and data science teams to deliver AI-powered customer experiences.
• Drive complex initiatives from discovery through general availability, leading dependencies and cross-team coordination.
• Maintain a deep understanding of customer workflows, difficulties, and success criteria especially within enterprise environments.
• Model Senior PM behaviors and expectations across critical thinking, execution, data fluency, user empathy, and evidence-based decision-making.

Senior Product Manager

Join Level Access as a Senior Product Manager focusing on digital accessibility strategy and AI-driven product leadership. Ensure impactful customer experiences through innovation and execution.

• Design accessible, intuitive user experiences that meet high standards for usability and inclusivity.
• Own end‑to‑end design for complex, multi‑layered product areas with significant cross‑team impact.
• Drive the creation, evolution, and governance of design systems that scale across products and teams.
• Conduct generative and evaluative research to identify unmet needs and shape product direction.
• Develop and articulate long‑term design strategies that influence product lifecycle and business outcomes.
• Mentor and support junior designers, providing guidance on craft, process, and problem‑solving.

Senior Product Designer – Temporary

Senior Product Designer leading design for complex product areas at Level Access. Focused on intuitive solutions and user experience across accessibility technology products.

Level Access

About the company

Open jobs

7 jobs found

Data Product Manager

Level Access

Team Lead, Design

Level Access

Team Lead, Sales Development

Level Access

Global Sales Recruiter

Level Access

Delivery Support Analyst

Level Access

Senior Product Manager

Level Access

Senior Product Designer – Temporary

Level Access