Sales Development Representative prospecting support leaders through calls, email, and LinkedIn. Generating qualified meetings for Mosaic AI’s enterprise technical support platform.
About the role
- SDR Team Lead coaching and developing sales representatives at Level Access, an accessibility software company. Improving outbound messaging, prospect conversion, pipeline performance, and team accountability.
Responsibilities
- Act as first line of management to a small team of Sales Development representatives
- Provide real-time coaching on messaging, calls, emails, time management, and prioritization
- Assist in onboarding and training new SDR hires through structured learning, shadowing, and skill-building sessions
- Refine outbound messaging, talk tracks, and email templates
- Monitor call quality, outreach execution, and messaging alignment
- Assist the SDR Manager with performance insights during pipeline pursuit weeks
- Track pacing toward activity expectations and target attainment
- Identify strategic levers, persona targeting, channel mix, and sequence adjustments to improve conversion rates
- Collaborate with Marketing, Sales, Enablement, and RevOps to share team insights, source potential leads, and align on initiatives
- Foster a collaborative, accountable, high-performance team environment
- Contact qualified prospects using a consultative sales approach
- Conduct outbound calls, engage prospects, and develop them for closure by the Sales team
- Document, track, and monitor leads and activities in Salesforce.com
- Contact and schedule appointments with Account Executives in target verticals
- Nurture longer-term prospects
- Refine understanding of B2B sales concepts
Requirements
- 2+ years of SDR or BDR experience with consistent performance and demonstrated mastery of the role
- Experience mentoring peers, leading trainings, or supporting team onboarding
- Familiarity with Salesforce, Outreach, Sales Navigator, ZoomInfo, and other sales tools
- Strong communication skills
- Strong time management skills; ability to plan, prioritize and organize a diversified workload with strong attention to detail
- Ability to identify skill gaps or performance opportunities quickly
- Ability to drive a high performance culture and hold reps and yourself accountable for activity and performance goals
- Desire to grow into leadership and contribute to team culture and performance
- For candidates outside the United States and Canada, expected base pay ranges will be reviewed during the interview process
Benefits
- Bonus opportunities
- Generous paid time off
- Paid holidays
- Medical insurance
- Dental insurance
- Vision insurance
- Life coverage
- Disability coverage (STD/LTD)
- Retirement match
- Paid parental leave
- Remote work stipend
- Professional development reimbursement
- Benefits tailored to local regulations and employment status for employees in other locations
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Experience level
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Degree requirement
No Education Requirement
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