Senior Product Manager owning end - to - end product areas for Orchestry’s Microsoft 365 governance and automation SaaS platform. Turning customer insights into measurable product outcomes.
About the role
- Senior Product Manager owning provider experience and clinical operations products at Maple, Canada’s on-demand healthcare platform. Driving scalable workflows and AI-enabled care delivery improvements.
Responsibilities
- Own product strategy, roadmap, and outcomes for provider experience and clinical operations
- Develop deep understanding of providers and internal operational teams through research, data, workflow observation, and close partnership
- Lead initiatives from discovery through launch, measurement, and iteration
- Use AI and other tools to make ideas tangible and move quickly from problems to testable solutions
- Translate complex clinical, operational, technical, and regulatory needs into clear product direction and scalable workflows
- Partner with engineering and design to shape solutions, make trade-offs, and deliver high-quality experiences
- Identify and validate where AI can improve provider or clinical workflows while balancing value, safety, feasibility, and business impact
- Create alignment across Clinical, Customer Support, Product, Engineering, Data, and other partners
- Build relationships with stakeholders, take ownership of in-flight work, clarify opportunities and risks, and align quarterly priorities
Requirements
- 5+ years of product management experience in a software environment
- Experience leading a cross-functional product squad and taking products or meaningful features from discovery through launch and iteration
- Strong strategic thinking, prioritization, problem-solving, and product judgment, paired with the ability to execute
- Ability to use data, research, and customer insight to define outcomes and make product decisions
- Strong communication and stakeholder management skills
- Comfort working through ambiguity, complex workflows, and competing priorities
- Builder mentality and keen interest in AI; comfortable experimenting with AI directly
- Collaborative, resilient, and low-ego approach; ability to influence without relying on authority
- Bonus experience in healthcare or another regulated industry, provider or operational products, complex platforms or integrations, or building and launching AI-enabled products
- Employment offer subject to criminal record check (EPIC) and identity verification; additional employment or education verification may be conducted depending on role requirements
Benefits
- 24/7 access to general practitioners, pediatrics and mental health therapy for you and your family; care starts on day one
- Medical, dental and life insurance
- Health spending account
- Annual flex benefits budget for professional development, wellness expenses or a one-time boost to retirement savings
- 10 dedicated health days
- Work internationally in eligible countries for up to five days per year
- Group retirement savings plan
- 4 weeks vacation
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