Senior Product Manager owning provider experience and clinical operations products at Maple, Canada’s on - demand healthcare platform. Driving scalable workflows and AI - enabled care delivery improvements.
About the role
- Staff Product Manager leading evolution of Twilio's Core Commerce Platform into a productized engine. Driving high-throughput metering and accurate invoices for global revenue management.
Responsibilities
- Lead the evolution of Core Commerce Platform
- Build robust, scalable financial systems
- Architect the roadmap for a commerce-as-a-service model
- Design self-service tools and documentation for internal teams
- Own the event-to-invoice data lifecycle
- Partner with Finance and Compliance for revenue recognition
- Provide customers with granular visibility into usage
- Translate complex financial requirements into technical specifications
- Embed AI into the commerce platform
- Conduct deep-dive investigations into the commerce lifecycle
Requirements
- 8+ years of Product Management experience
- 4 years focused on commerce, billing, or financial platforms at scale
- Demonstrated ability to lead complex cross-functional initiatives
- Strong technical acumen with experience in APIs and extensible platforms
- Data-driven decision maker with a track record of defining KPIs
- Excellent communication and executive-level stakeholder management skills
- Experience with SaaS, large-scale platforms, or multi-product ecosystems
- Deep experience with Agile and related agile tooling, such as Jira
- Bachelor's degree or equivalent experience
Benefits
- Competitive pay
- Generous time off
- Ample parental and wellness leave
- Healthcare
- Retirement savings program
- Incentive programs
- Commissions
- Equity grants
- Health and wellness benefits
- Paid time off
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