Staff Product Manager leading evolution of Twilio's Core Commerce Platform into a productized engine. Driving high-throughput metering and accurate invoices for global revenue management.
Responsibilities
Lead the evolution of Core Commerce Platform
Build robust, scalable financial systems
Architect the roadmap for a commerce-as-a-service model
Design self-service tools and documentation for internal teams
Own the event-to-invoice data lifecycle
Partner with Finance and Compliance for revenue recognition
Provide customers with granular visibility into usage
Translate complex financial requirements into technical specifications
Embed AI into the commerce platform
Conduct deep-dive investigations into the commerce lifecycle
Requirements
8+ years of Product Management experience
4 years focused on commerce, billing, or financial platforms at scale
Demonstrated ability to lead complex cross-functional initiatives
Strong technical acumen with experience in APIs and extensible platforms
Data-driven decision maker with a track record of defining KPIs
Excellent communication and executive-level stakeholder management skills
Experience with SaaS, large-scale platforms, or multi-product ecosystems
Deep experience with Agile and related agile tooling, such as Jira
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