Principal Engineer leading the development of a new platform at Fulfillment IQ. Focused on technical design, system architecture, and engineering best practices.
About the role
- Senior Manager of Platform Engineering responsible for leading Twilio's secure supply chain initiatives. Collaborating with cross-functional teams and establishing secure supply chain standards and policies.
Responsibilities
- Lead and develop a team of engineers responsible for Twilio's secure supply chain infrastructure, including source control management (SCM), build systems, and artifact management platforms
- Define and execute strategic vision for secure supply chain capabilities that create leverage and centralize the cost of change across the entire engineering organization
- Partner closely with Security, Compliance, and Product Engineering leadership to establish and enforce secure supply chain standards, policies, and best practices company-wide
- Drive operational excellence through metrics, service level objectives, and continuous improvement initiatives that balance security requirements with developer productivity
- Build and maintain strong relationships with internal customers and stakeholders, translating business needs into technical solutions and roadmap priorities
- Develop engineering talent through coaching, mentorship, and career development while fostering a culture of ownership, collaboration, and technical excellence
- Champion automation, self-service capabilities, and platform thinking to scale secure supply chain practices across Twilio's diverse product portfolio
- Collaborate with peer engineering leaders across the Platform organization to ensure cohesive technical strategy and efficient delivery
- Communicate technical strategy, progress, and challenges effectively to senior leadership and cross-functional stakeholders
Requirements
- 8+ years of experience in software engineering, platform engineering, or infrastructure roles, with at least 4+ years in engineering management leading teams of 8-12 engineers
- Proven track record leading platform engineering team and developer platform initiatives at scale in complex, multi-product organizations
- Experience leading teams through significant technical migrations or platform modernization efforts
- Deep technical knowledge of source control systems (GitHub), build systems (Buildkite, GitHub Actions, Harness), and artifact management platforms (Artifactory, Nexus, container registries)
- Strong understanding of secure supply chain practices in cloud environments (AWS, GCP, Azure) including cloud-native CI/CD, container security, infrastructure-as-code, and cloud service integrations
- Demonstrated experience partnering with Security and Compliance teams to implement security controls, vulnerability management, and compliance requirements without compromising developer velocity
- Strong people leadership skills including hiring, performance management, coaching, and developing high-performing engineering teams
- Excellent stakeholder management and communication skills with ability to influence and align cross-functional partners at all levels of the organization
- Strategic thinking with ability to balance short-term execution against long-term vision and organizational impact
- Experience managing budgets, vendor relationships, and making build-vs-buy decisions for platform capabilities
- Experience with software supply chain security frameworks (SLSA, SBOM, vulnerability scanning, dependency management) (Desired)
- Background in highly regulated industries or companies with significant compliance requirements (SOX, PCI, SOC2, FedRAMP, ISO) (Desired)
- Contributions to open source projects or industry thought leadership in secure supply chain or developer platforms (Desired)
Benefits
- competitive pay
- generous time off
- ample parental and wellness leave
- healthcare
- a retirement savings program
- additional compensation and benefits including incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off
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