AI Platform Developer building Azure-based agent infrastructure for Petal, a Canadian healthcare orchestration and billing company. Creating secure, observable, governed AI services for product teams.
Responsibilities
Design, build, and operate AI-specific platform capabilities used by product teams to build and run AI agents
Build services for agent orchestration, runtime execution, tool integration, agent lifecycle management, evaluation, observability, and governance
Create AI Platform components including agent catalogs, workflow builders, Agent IAM, agent operational stores, evaluation frameworks, prompt/configuration management, guardrails, retrieval services, and Agent Observability
Build reusable APIs, SDKs, templates, reference implementations, and documentation for AI agent development and operation
Partner with application teams to understand AI Platform needs while product-specific AI feature ownership remains with those teams
Support secure and governed integration between agents, internal APIs, data sources, knowledge systems, and Azure AI services
Define standards for agent deployment, monitoring, evaluation, access control, cost management, and responsible AI practices
Reduce duplicated AI-agent infrastructure across teams through reusable AI-specific building blocks
Mentor developers and help shape technical direction across Petal’s AI Platform capabilities
Requirements
5+ years of hands-on experience building and operating SaaS products
Strong experience building production-grade backend, platform, AI infrastructure, or agent infrastructure services
Experience building distributed systems, APIs, cloud-native services, and developer-facing capabilities for internal engineering teams
Hands-on experience with modern AI/LLM infrastructure, such as agent orchestration, retrieval, tool calling, evaluation pipelines, Agent IAM, Agent Observability, model gateways, or responsible AI guardrails
Strong understanding of building AI systems that are secure, observable, testable, governed, reliable, and cost-aware in production
Ability to work through ambiguity, define technical direction, and turn AI Platform concepts into usable services for product engineering teams
Authorization to work in Canada
Benefits
Recurring hybrid work allowance
Compensation that recognizes your contribution
4 to 6 weeks of paid vacation per year
5 paid personal days per year
Group RRSP / DPSP plan with employer contribution
Complete group insurance plan from day 1
Annual wellness allowance
Access to the Lumino Health™ telehealth application
Flexible work hours
Option of teleworking up to the maximum flexibility permitted by the nature of the position and the smooth running of operations
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