LP
IT Program Manager
LinkedIn Recruiter Post
IT Program Manager contract in Toronto (hybrid). 10+ years experience in financial institutions with PAM/IAM security background. $96 - $119/hour.
About the role
- Principal Program Manager at Twilio leading global initiatives for Talent Acquisition and Employee Relations. Shaping long-term enablement strategy and managing high-impact programs.
Responsibilities
- Drive Strategic Direction: Lead the multi-year roadmap for TA and ER enablement.
- Orchestrate Complex Programs: Manage an agile portfolio of high-impact initiatives and projects.
- Lead Our Content Architecture: Oversee the creation of "best-in-class" enablement resources.
- Deliver Training: Coordinate and facilitate high-impact training sessions.
- Lead Change: Incorporate impactful change management strategies to support new ways of working.
- Manage Stakeholders: Build, strengthen, and manage cross-functional partnerships with critical stakeholders.
- Facilitate Continuous Improvement: Continuously monitor, measure, and evaluate the impact of TA and ER enablement programs.
- Advise Executives: Act as a trusted partner to TA and ER senior leadership.
- Mentor: Mentor and support other enablement team members.
Requirements
- 8+ years of experience in program delivery, enablement, or other talent-focused initiatives at a global company.
- 3+ years of functional experience in talent acquisition.
- Experience designing and delivering transformational programs, specifically managing a broad portfolio of programs that drive measurable improvements in organizational productivity, collaboration, and business outcomes.
- Advanced skills in project management, stakeholder management, change management, enablement, and training development.
- Demonstrated ability to influence senior leaders without formal authority, often managing and navigating stakeholders through high-stakes or ambiguous territory.
- Strong business acumen, with the external and internal insights to connect TA and ER initiatives to broader company strategy.
- Domain depth evidenced by a strong understanding of the Talent Acquisition lifecycle and/or Employee Relations landscape, including the tools (ATS, Case Management) and compliance requirements of a global talent organization.
- Experience crafting high-visibility, high-impact messaging that drives behavior change across large, diverse teams.
- Bachelor’s Degree or equivalent experience in a related field.
Benefits
- Competitive pay
- Generous time off
- Ample parental and wellness leave
- Healthcare
- Retirement savings program
- Additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off.
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