Program Manager running Mila Ventures’ Founders in Residence program. Recruiting entrepreneurs, connecting them with AI researchers, and managing partnerships from sourcing to signed matches.
About the role
- Senior Program Manager improving Dropbox’s distributed employee experience through AI, tools, and knowledge management. Leading research, experiments, and cross-functional programs that improve technology adoption and effectiveness.
Responsibilities
- Own the strategy, roadmap, priorities, and outcomes of a Virtual First work stream focused on tools, workflows, automations, AI enablement, and knowledge management
- Design and lead organizational research, pilots, and experiments testing new ways of working
- Translate qualitative and quantitative findings into actionable recommendations, behavioral frameworks, and operating models
- Manage a portfolio of concurrent programs from scoping through research, validation, and enablement planning
- Establish objectives, success measures, milestones, risks, and reporting
- Facilitate cross-functional Steering Committees involving People, Technology, Communications, Operations, and other functions
- Partner with People Analytics and measurement experts to establish research methodologies and evaluate outcomes
- Drive measurable improvements in employee effectiveness, tool confidence, and adoption of AI-enabled and technology-supported ways of working
Requirements
- 8+ years of experience in program management, organizational effectiveness, workplace strategy, employee experience, innovation, research, or a related discipline
- Expertise in tools and technology enablement, including AI adoption, knowledge management, digital workflows, automation, and technology-enabled ways of working
- Demonstrated experience independently leading complex, cross-functional programs from ambiguity through measurable outcomes
- Experience designing and managing research, pilots, experiments, or other evidence-based innovation programs
- Strong understanding of Virtual First, distributed, hybrid, or modern ways of working
- Excellent written, verbal, facilitation, and executive communication skills
- Comfort working in ambiguity and proactively identifying opportunities
- Preferred: experience working in a distributed or Virtual First organization
- Preferred: experience with organizational behavior, change management, behavioral science, workplace research, or human-centered design
- Preferred: demonstrated curiosity about the future of work and emerging technologies
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