Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience.
Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance, and bigger improvements.
We help homeowners know projects to do, when to do them, and who to hire from our growing community of 300,000 local service businesses.
If making an impact inspires you, join us.
Imagine what we’ll build together.
Please be advised: Thumbtack's Recruiting team will only communicate with active candidates from Thumbtack LinkedIn verified accounts and name@thumbtack.com email addresses.

Thumbtack

Browse and apply for open jobs at Thumbtack.

brand-manager

Thumbtack is an online marketplace that connects homeowners with local service professionals for home maintenance, repairs, remodeling, and other home projects. The platform lets customers describe projects in their own words, browse local pros across many trades (e.g., cleaners, handymen, plumbers, electricians, painters, HVAC, contractors, landscapers), view reviews and cost estimates, message pros without sharing contact details until messaging, and offers a guarantee up to $2,500 if a job isn't done as agreed. Thumbtack provides consumer-facing apps and a separate pro-focused experience with resources, community, and tools for professionals to manage leads and reviews. It covers every county in the U.S. and emphasizes project guides, cost guides, and home maintenance plans.

Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance, and bigger improvements. We help homeowners know projects to do, when to do them, and who to hire from our growing community of 300,000 local service businesses. 

If making an impact inspires you, join us. Imagine what we’ll build together.

Please be advised: Thumbtack's Recruiting team will only communicate with active candidates from Thumbtack LinkedIn verified accounts and name@thumbtack.com email addresses.

• Lead foundational workstreams to roll out the new brand playbook, including pro positioning and content strategy
• Educate and train partner teams and refresh brand artifacts as the market and learnings evolve
• Identify high-leverage brand growth opportunities on the pro side and translate them into creative briefs and strategic direction
• Own pro brand insights work, including audience deep dives, creative experimentation, competitive analysis, and brand health tracking
• Partner with Marketing and Communications channel owners on integrated content strategy and creative calendars
• Build cross-functional relationships across product, service, and sales organizations to communicate brand vision and align priorities
• Lead brand support for AI-driven content, including prompts, skills, brand review systems, and scaling infrastructure
• Orchestrate brand strategy and creative work for campaign launches, product launches, and major events such as the annual Pro Summit
• Serve as a senior voice on the Brand Strategy team, setting standards and driving alignment with leadership and stakeholders

Senior Brand Manager

Senior Brand Manager shaping pro-focused brand strategy for Thumbtack’s home-services marketplace. Leading positioning, insights, creative direction, and AI-enabled brand content.

learning-and-development

• Set and own Thumbtack’s multi-year Talent and Organizational Development strategy
• Integrate performance management, career architecture, talent and succession planning, leadership development, and change into a measurable roadmap
• Evolve performance management, including goal setting, expectations, feedback, calibration, and accountability
• Maintain and evolve career architecture, role and level frameworks, capability expectations, and career paths
• Lead talent planning and succession practices, identifying capability and bench gaps and accelerating high-potential employees
• Design scalable development experiences to close capability gaps and strengthen manager and senior-leader effectiveness
• Apply an AI-first approach to improve insight, personalization, and scale
• Establish an integrated measurement framework using business, talent, and program data
• Lead a small team of experienced practitioners
• Partner with senior leaders and HRBPs on talent and organizational challenges
• Report to the Head of People

Director, Organizational Development

Director shaping talent, leadership, and organizational development at Thumbtack, a home-services marketplace. Building scalable performance, career, succession, and AI-first development systems.

• Help define how Thumbtack positions the company, what it promises pros, and how that promise comes to life across every touchpoint
• Lead foundational workstreams to roll out the new brand playbook, including pro positioning and content strategy
• Educate and train partner teams and refresh brand artifacts as the market and learnings evolve
• Identify high-leverage brand opportunities to drive growth on the pro side of the business
• Translate opportunities into creative briefs and strategic direction for internal and external creative partners
• Own pro brand insights work, including audience deep dives, creative experimentation, competitive analysis, and brand health tracking
• Turn research findings into clear, actionable recommendations
• Partner with Marketing and Communications channel owners on integrated content strategy and creative calendars
• Build cross-functional relationships across product, service, and sales organizations
• Communicate brand vision and align company priorities to it
• Lead brand support for AI-driven content, including prompts, skills, brand review systems, and related infrastructure
• Orchestrate brand strategy and creative work for campaign launches, product launches, and major events such as the annual Pro Summit
• Serve as a senior voice on the Brand Strategy team, setting standards and driving alignment with leadership and cross-functional stakeholders
• Report directly to the Director of Brand Strategy

Senior Brand Manager shaping Thumbtack’s pro brand strategy for its home-services marketplace. Defining positioning, insights, creative direction, and AI-enabled brand systems.

data-engineer

• Collaboratively refine and evangelize a comprehensive framework for integrating data-thinking into the software development lifecycle for product teams.
• Design, architect, and maintain core operations datasets, data marts, and feature stores that support a blend of mature products and features with a rapidly evolving product line, in partnership with analytics, data science, and machine learning.
• Integrate deeply with our cross functional partners to understand their data needs, and help design datasets with the same engineering rigor as any other software we design.
• Drive data quality and best practices across different business areas.
• Help build the next generation data products at Thumbtack, leveraging AI models for code generation and incorporating agents into our workflows.

Senior Data Engineer

Senior Data Engineer building and maintaining data infrastructure for Thumbtack to support analytics and machine learning. Collaborating with cross-functional teams to understand data needs and improve data practices.

Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance, and bigger improvements. We help homeowners know projects to do, when to do them, and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together. Please be advised: Thumbtack's Recruiting team will only communicate with active candidates from Thumbtack LinkedIn verified accounts and name@thumbtack.com email addresses.

Thumbtack

About the company

Open jobs

4 jobs found

Senior Brand Manager

Thumbtack

Director, Organizational Development

Thumbtack

Senior Brand Manager

Thumbtack

Senior Data Engineer

Thumbtack