Director shaping talent, leadership, and organizational development at Thumbtack, a home-services marketplace. Building scalable performance, career, succession, and AI-first development systems.
Responsibilities
Set and own Thumbtack’s multi-year Talent and Organizational Development strategy
Integrate performance management, career architecture, talent and succession planning, leadership development, and change into a measurable roadmap
Evolve performance management, including goal setting, expectations, feedback, calibration, and accountability
Maintain and evolve career architecture, role and level frameworks, capability expectations, and career paths
Lead talent planning and succession practices, identifying capability and bench gaps and accelerating high-potential employees
Design scalable development experiences to close capability gaps and strengthen manager and senior-leader effectiveness
Apply an AI-first approach to improve insight, personalization, and scale
Establish an integrated measurement framework using business, talent, and program data
Lead a small team of experienced practitioners
Partner with senior leaders and HRBPs on talent and organizational challenges
Report to the Head of People
Requirements
10+ years of experience across talent management, organizational development, learning and development, or related disciplines, including 4+ years leading and developing people
Deep expertise in talent management, including performance, career architecture, talent planning, and succession
Demonstrated strength in leadership development, organizational effectiveness, and change management
Track record of personally designing and implementing scalable talent and organizational solutions with measurable outcomes
Credibility with senior leaders and ability to lead through ambiguity and influence without formal authority
AI-first approach, including hands-on experience building multi-step workflows and sound judgment about AI in sensitive people processes and decisions
Player-coach orientation and analytical mindset
Familiarity with adult-learning and talent-management practices
Ability to use data to improve talent and organizational solutions
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