Director, Organizational Development

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About the role

  • Director shaping talent, leadership, and organizational development at Thumbtack, a home-services marketplace. Building scalable performance, career, succession, and AI-first development systems.

Responsibilities

  • Set and own Thumbtack’s multi-year Talent and Organizational Development strategy
  • Integrate performance management, career architecture, talent and succession planning, leadership development, and change into a measurable roadmap
  • Evolve performance management, including goal setting, expectations, feedback, calibration, and accountability
  • Maintain and evolve career architecture, role and level frameworks, capability expectations, and career paths
  • Lead talent planning and succession practices, identifying capability and bench gaps and accelerating high-potential employees
  • Design scalable development experiences to close capability gaps and strengthen manager and senior-leader effectiveness
  • Apply an AI-first approach to improve insight, personalization, and scale
  • Establish an integrated measurement framework using business, talent, and program data
  • Lead a small team of experienced practitioners
  • Partner with senior leaders and HRBPs on talent and organizational challenges
  • Report to the Head of People

Requirements

  • 10+ years of experience across talent management, organizational development, learning and development, or related disciplines, including 4+ years leading and developing people
  • Deep expertise in talent management, including performance, career architecture, talent planning, and succession
  • Demonstrated strength in leadership development, organizational effectiveness, and change management
  • Track record of personally designing and implementing scalable talent and organizational solutions with measurable outcomes
  • Credibility with senior leaders and ability to lead through ambiguity and influence without formal authority
  • AI-first approach, including hands-on experience building multi-step workflows and sound judgment about AI in sensitive people processes and decisions
  • Player-coach orientation and analytical mindset
  • Familiarity with adult-learning and talent-management practices
  • Ability to use data to improve talent and organizational solutions

Job type

Full Time

Experience level

Lead

Salary

$230,000 - $281,000 per year

Degree requirement

No Education Requirement

Location requirements

RemoteUnited States

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