Senior Program Manager delivering client programs for DNAstack’s precision medicine and biomedical data - sharing software. Coordinating cross - functional teams, budgets, contracts, and executive stakeholders.
About the role
- Program Manager leading workforce development programs for ICTC, Canada's digital-economy nonprofit. Managing budgets, partners, employers, reporting, and cross-functional delivery across Ontario.
Responsibilities
- Develop and oversee detailed program work plans, timelines, milestones, resources, risks, mitigation strategies, and staffing needs
- Manage program implementation in alignment with objectives, contractual obligations, budgets, and timelines
- Coordinate activities across internal teams, delivery partners, and stakeholders
- Manage the day-to-day relationship with the delivery partner and ensure deliverables, timelines, and service standards are met
- Facilitate partner check-ins, planning sessions, and issue-resolution discussions
- Oversee multiple program cohorts, employer participation, and key activities
- Prepare, monitor, and forecast program budgets and ensure compliance with funder requirements and ICTC policies
- Monitor performance, deliverables, and KPIs and implement corrective actions
- Support employer recruitment, outreach, engagement, and enrollment targets
- Develop program promotion, stakeholder communications, and participant engagement activities with communications and marketing teams
- Lead program governance, steering committee meetings, partner check-ins, and internal planning sessions
- Coordinate data collection and documentation for monitoring, evaluation, impact measurement, and continuous improvement
- Prepare funder reports, progress updates, briefing materials, and reporting deliverables
- Provide program updates, analysis, and recommendations to senior leadership
- Manage relationships with employers, industry stakeholders, government representatives, workforce development organizations, and ecosystem partners
- Represent ICTC at industry events, conferences, employer briefings, and networking activities
- Develop strategic partnerships and identify opportunities for program growth, sustainability, renewal, and expansion
- Support proposal development, partnership development, and future funding opportunities
- Lead, coach, and coordinate program staff, facilitators, contractors, and subject matter experts
- Support workforce planning, recruitment, onboarding, training, retention, performance management, and professional development
- Establish team objectives, performance expectations, roles, responsibilities, and OKRs
- Foster a collaborative, inclusive, high-performing team culture
- Manage staff schedules, workloads, priorities, and resource allocation
- Support change management and cross-departmental collaboration
- Collaborate with the Evaluation and Impact team and delivery partner on program data, metrics, feedback, surveys, interviews, and reporting
- Review performance data and stakeholder feedback to identify risks, opportunities, and continuous improvement recommendations
Requirements
- Post-Secondary Education degree with a specialization in Business Administration, Project/Program Management, Public Administration, or a related field
- 5-7 years of relevant experience in program management, workforce development, economic development, or a related field
- Experience managing complex programs, including budgets, partnerships, multiple priorities, and ambitious timelines
- Experience delivering government-funded programs and meeting reporting and compliance requirements
- Experience engaging employers, SMEs, and external stakeholders
- Strong people management and leadership skills
- Excellent organizational, project management, communication, and stakeholder management skills
- Strong attention to detail, with experience in reporting, documentation, and performance tracking
- Ability to work independently and effectively in a fast-paced and evolving environment
- Knowledge and experience with business growth and development, especially in the public and not-for-profit sectors
- Knowledge of business and management principles involved in strategic planning and program development
- PMP, PMI-ACP, or another recognized project/program management certification is a strong asset
- Experience working in the not-for-profit sector is an asset
- Experience working with employers in the manufacturing and/or automotive sectors is a strong asset
- High integrity, good judgment, confidentiality, and ethical compliance
- Ability to work with remote teams across Canada
- Commitment to diversity and inclusion
Benefits
- One-year, full-time term position
- Remote work in Ontario
- Mission-driven, collaborative, innovative, and forward-thinking work environment
- Opportunities to lead high-impact programs driving economic growth
- Professional growth and lifelong learning environment
- Equal opportunity employer
- Accommodation measures during the hiring process
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