Commercial Program Manager managing enterprise customer programs for IEM, an electrical distribution systems manufacturer. Aligning forecasts, production, inventory, quality, and delivery performance.
About the role
- Sales enablement program manager supporting Square’s commerce and financial services sales teams. Operationalizing everboarding, learning content, knowledge resources, and regional Canada enablement.
Responsibilities
- Plan, build, facilitate, and maintain scalable sales enablement content beyond onboarding
- Curate and maintain centralized knowledge resources with Product, Marketing, and Sales subject matter experts
- Operationalize the everboarding strategy by coordinating timelines, deliverables, and stakeholder communications
- Organize and update internal learning assets and documentation
- Manage enablement communications including newsletters, training calendars, training decks, and update broadcasts
- Collect feedback and track program impact, adoption, knowledge retention, and performance improvements
- Support regional Canada enablement needs and localize content for diverse sales teams
- Promote knowledge-sharing through playbooks, FAQs, internal wikis, and LMS content
Requirements
- 4+ years of experience in Sales Enablement, Sales, or Account Management
- Strong understanding of adult learning theories and experience applying them to training design, content delivery, or knowledge-sharing systems
- Excellent stakeholder management and communication skills
- Ability to influence and collaborate across functions and levels
- Ability to prioritize effectively, manage competing demands, and maintain clarity under ambiguity
- Background in instructional design, content strategy, or sales operations (nice to have)
- Exposure to coaching methodologies such as GROW (nice to have)
Benefits
- Remote work
- Medical insurance
- Flexible time off
- Retirement savings plans
- Modern family planning
- Reasonable accommodations throughout the recruitment process
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