Program Manager leading large - scale ERP, Dynamics 365, and enterprise technology transformations for Long View, a North American IT provider. Aligning scope, budgets, vendors, and business outcomes.
About the role
- Technical Services Program Manager delivering water engineering support, training, and project management for GWC’s global partners. Advancing scalable solutions to eradicate water poverty.
Responsibilities
- Provide technical support services and mentoring to GWC water-sector partners, including NGOs, governments, and utilities, on designing, maintaining, and monitoring water systems including Solar Powered Water Systems
- Draw on specialized expertise in utility performance, asset management, non-revenue water management, energy optimization, electromechanical design, remote monitoring, water quality, volumetric water benefit accounting, and water resource management
- Provide technical evaluations and assistance in design, implementation, review, design analysis, and third-party site visits
- Lead end-to-end delivery of assigned technical services projects across multiple countries and time zones, managing scope, schedule, and budget
- Identify, monitor, and mitigate project risks and provide regular status reporting to the Director of Technical Services
- Develop and maintain project monitoring, evaluation, and learning frameworks and support impact measurement
- Deliver GWC online courses and in-person training in various cultural contexts and geographic locations
- Build, maintain, and expand relationships with GWC partners and organizations receiving training and technical support
- Identify and pursue opportunities supporting the growth and scale of GWC's learning and technical services work
- Work across cross-cultural environments and multiple concurrent projects
- Represent GWC to external audiences, including subject matter experts, partner organizations, and capacity-building customers
- Maintain communication with partner organizations and team members across countries and time zones
- Travel approximately four to six international trips of one or two weeks each per year and approximately two domestic US-based trips of one week each per year
Requirements
- Alignment with GWC's core values and commitment to eradicating water poverty
- Bachelor’s degree in engineering required
- P.E. certification preferred
- 5+ years of engineering and project management experience
- 2+ years of engineering experience working in low- and middle-income countries preferred
- 2+ years of engineering experience with solar-powered water systems preferred
- Proficiency with office software such as Microsoft Word, Excel, PowerPoint, and Outlook
- Proficiency with engineering tools such as EPANET and AutoCAD
- Comfortable using AI tools to support research, documentation, and workflow efficiency
- Demonstrated ability to learn new skills and subject areas quickly
- Strong relationship-building skills and demonstrated interest in partnership development
- Team player with close attention to detail and strong analytical skills
- Ability and willingness to travel internationally, with or without reasonable accommodation
- Excellent verbal and written communication skills
- Fluent written and spoken English and Spanish required
- Legal authorization to work in the United States or Canada without sponsorship
- Ability to safely lift a minimum of 35 pounds
- Ability to sit for extended periods and perform standing, walking, typing, carrying, kneeling, bending, and navigating stairs
- Ability to work primarily indoors with occasional outdoor work in varying weather conditions
- Ability to work outside standard business hours as needed, including occasional evening and weekend work
Benefits
- Make a tangible impact on the lives of 2.2 billion living without access to safely managed water
- Collaborate with a passionate and competent team of professionals
- Opportunity to shape and influence our company's core strategy and future direction
- Competitive salary and benefits package, including health insurance, retirement plans, and PTO (Paid Time Off)
- Remote work or hybrid work with optional office space available if located in CHS, SC
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