Senior Product Manager owning provider experience and clinical operations products at Maple, Canada’s on - demand healthcare platform. Driving scalable workflows and AI - enabled care delivery improvements.
About the role
- Senior Product Manager at Twilio managing Talent Acquisition and Performance Management systems. Responsible for system alignment with program objectives and leading technical execution.
Responsibilities
- Build and maintain partnerships with System and Program Owners to manage expectations and drive cross-functional consensus, ensuring all technical configurations align with talent program objectives.
- Serve as the primary functional expert for Talent and Recruiting systems, translating program requirements into technical specifications.
- Partner with System Leads and Program Owners to ensure system configurations are scalable, compliant, and aligned with the long-term talent strategy.
- Lead functional testing, User Acceptance Testing (UAT), and post-cycle retrospectives to ensure every talent cycle meets the defined program objectives.
- Establish and maintain robust technical documentation and translate complex technical constraints into clear business risks and opportunities for Talent and Recruiting leadership.
Requirements
- 7–10 years of experience as an HRIS Architect, Systems Consultant, or Technical Product Owner specializing in Talent systems.
- Deep Functional Expertise: Proven experience in Talent & Performance (specifically Succession and Talent Reviews) and Recruiting modules.
- Compliance: Knowledge of global data privacy regulations (e.g., GDPR) as they relate to talent acquisition and performance data.
- Systems Thinking: Proven ability to align complex, global talent programs with enterprise system architecture.
- Operational Excellence: Strong background in technical governance, change management, and risk mitigation in a high-growth environment.
- Configuration or architectural skills in Workday (Talent, Performance, and Recruiting).
- Experience with Eightfold AI or similar talent intelligence platforms to drive program enablement and insights.
- Experience collaborating with multiple stakeholders or System Leads in a shared-ownership environment.
Benefits
- competitive pay
- generous time off
- ample parental and wellness leave
- healthcare
- a retirement savings program
- additional compensation and benefits including incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off
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