IT Support & Systems Engineer managing macOS, Windows, and Linux endpoints for Jitterbit’s iPaaS platform. Automating device deployment, identity access, and Tier 2/3 support.
Responsibilities
Manage, configure, and secure fleet devices using MDM platforms such as Kandji, Jamf Pro, or Ivanti
Write and maintain custom Bash, Zsh, and PowerShell deployment scripts
Automate out-of-box enrollment, application installation, and system configurations
Manage and administer user lifecycles, permissions, and group policies using Active Directory and Google Workspace Enterprise
Maintain directory integrations, SSO configurations, and security access controls
Provide Tier 2/3 engineering and daily troubleshooting support for macOS, Windows, and Linux environments
Resolve hardware, software, network, and peripheral issues for local and remote users
Maintain detailed IT documentation and inventory assets
Contribute to internal knowledge bases
Requirements
Advanced administration of macOS and Windows 10/11
Solid CLI familiarity and basic troubleshooting in Linux (Ubuntu/RedHat) environments
Proven experience designing and implementing zero-touch provisioning
Strong scripting skills using Bash/Zsh for Mac and PowerShell for Windows, tailored for Kandji, Jamf Pro, or Ivanti Endpoint Manager
Hands-on experience with local/hybrid Active Directory, including GPOs and security groups
Advanced administration of Google Workspace/Google Enterprise environments
Solid understanding of TCP/IP, DNS, DHCP, VPNs, and endpoint security best practices
Outstanding customer service orientation and ability to explain complex technical concepts to non-technical users
Benefits
Work for a growing leader within the Integration Platform as a Service (iPaaS) tech space
Join a mission-driven company that is transforming the industry by changing the way customers use API creation within business-critical processes
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