Systems Engineer II automating customer provisioning, databases, BI reporting, and cloud operations. Supporting TraceGains’ technology solutions that reduce consumer-product supply-chain risk.
Responsibilities
Own customer provisioning from start to finish and lead automation to make provisioning self-service for the Customer Success team
Restore specific database tables from nightly backups, fix data issues, and support customers with bulk uploads
Develop, maintain, and support automated processes and services
Support system migrations, backups, and recovery activities
Build, optimize, and support BI reporting solutions
Translate customer business needs into practical technical solutions
Use AI tools to work smarter and faster
Grow into Azure cloud administration, infrastructure, and security and compliance work depending on experience
Requirements
Bachelor's degree or equivalent in computer science, computer engineering, information systems, or a related field
Hands-on software development experience; Microsoft Visual Studio preferred
Confidence working with databases, including Microsoft SQL Server preferred, restoring data from backups, making data changes, and handling bulk data uploads
Experience with business intelligence platforms such as Power BI
Fluency in written and spoken English
Collaborative, service-minded, and adaptable approach
Comfort partnering with non-technical teams and moving between different types of work
Commitment to continued learning
Bonus: experience with process automation, Azure cloud services and infrastructure administration, or supporting SOC 2 or similar audits
Benefits
Bonus pay eligibility
Paid time off
Medical insurance
Dental insurance
Vision insurance
Virtual interviews may be transcribed using an AI-enabled note-taking tool to assist with interview documentation
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