Senior IT Systems Engineer

Posted 10 hours ago

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About the role

  • Senior IT Systems Engineer improving Okta, Google Workspace, JumpCloud, and SaaS systems for Upsun’s cloud application platform. Automating employee lifecycle processes and supporting security compliance across a remote global workforce.

Responsibilities

  • Improve identity and access services using Okta, including single sign-on, automated account provisioning, multi-factor authentication, access policies, and emergency access
  • Lead administration and improvement of Google Workspace, including users, groups, Gmail, Drive, shared drives, and security settings
  • Help lead rollout and ongoing development of JumpCloud device management across macOS, Windows, and Linux
  • Define and implement device configurations, security policies, software deployment, and onboarding processes with IT Operations and Security
  • Design and improve onboarding, role changes, and offboarding across identity, devices, and SaaS tools
  • Use Okta Workflows, n8n, Python, and APIs to reduce manual work and improve process reliability
  • Assess systems, identify gaps, investigate complex issues across connected services, address root causes, and implement improvements
  • Administer core internal tools and evaluate new applications
  • Establish practices for application setup, integrations, access requests, approvals, and access reviews
  • Partner with Security and Risk and Audit to implement and maintain controls supporting ISO 27001 and SOC 2 Type 2
  • Automate evidence collection where practical
  • Lead projects from scoping and technical design through rollout and handover
  • Coordinate dependencies, communicate risks and progress, and mentor colleagues through documentation, reviews, and knowledge sharing
  • Report to the IT Director

Requirements

  • Hands-on experience across identity, collaboration tools, endpoint management, and SaaS administration
  • Strong expertise in at least one of Okta, Google Workspace, or JumpCloud, with ability to work across the others
  • Experience deploying or significantly improving an MDM or endpoint management platform
  • Ability to translate security and operational requirements into workable configurations, test them, and roll them out with minimal disruption
  • Experience building reliable automation using workflow tools, APIs, webhooks, and Python or a comparable scripting language
  • Understanding of error handling, monitoring, and ongoing maintenance
  • Track record of assessing, improving, and delivering systems or processes with clear results
  • Ability to work independently, make sound technical decisions, explain trade-offs, and take ownership
  • Experience implementing controls such as access reviews, secure configurations, or device policies
  • Understanding of documenting and demonstrating that security controls work
  • Clear communication and collaboration in a fully remote, multicultural team
  • Typically six or more years in IT engineering, systems administration, identity, or endpoint management, with increasing responsibility for technical decisions and project delivery
  • Equivalent experience is considered more important than a specific number of years
  • Legally authorized to work in Canada, France, Germany, Spain, or the United Kingdom
  • Background check required
  • Professional proficiency in French is a bonus

Benefits

  • Flexible PTO
  • Comprehensive healthcare coverage (UK, Canada, France, Spain)
  • Company stock options
  • Professional development budget
  • Office equipment budget
  • Wellness budget
  • Annual team gatherings
  • Inclusive parental leave
  • Remote work travel program
  • Flexible, open, and inclusive work environment
  • Remote work support and collaboration with a diverse global team

Job type

Full Time

Experience level

Senior

Salary

Not specified

Degree requirement

No Education Requirement

Tech skills

LinuxMacOSPython

Location requirements

RemoteCanada

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