Senior IT Systems Engineer improving Okta, Google Workspace, JumpCloud, and SaaS systems for Upsun’s cloud application platform. Automating employee lifecycle processes and supporting security compliance across a remote global workforce.
Responsibilities
Improve identity and access services using Okta, including single sign-on, automated account provisioning, multi-factor authentication, access policies, and emergency access
Lead administration and improvement of Google Workspace, including users, groups, Gmail, Drive, shared drives, and security settings
Help lead rollout and ongoing development of JumpCloud device management across macOS, Windows, and Linux
Define and implement device configurations, security policies, software deployment, and onboarding processes with IT Operations and Security
Design and improve onboarding, role changes, and offboarding across identity, devices, and SaaS tools
Use Okta Workflows, n8n, Python, and APIs to reduce manual work and improve process reliability
Assess systems, identify gaps, investigate complex issues across connected services, address root causes, and implement improvements
Administer core internal tools and evaluate new applications
Establish practices for application setup, integrations, access requests, approvals, and access reviews
Partner with Security and Risk and Audit to implement and maintain controls supporting ISO 27001 and SOC 2 Type 2
Automate evidence collection where practical
Lead projects from scoping and technical design through rollout and handover
Coordinate dependencies, communicate risks and progress, and mentor colleagues through documentation, reviews, and knowledge sharing
Report to the IT Director
Requirements
Hands-on experience across identity, collaboration tools, endpoint management, and SaaS administration
Strong expertise in at least one of Okta, Google Workspace, or JumpCloud, with ability to work across the others
Experience deploying or significantly improving an MDM or endpoint management platform
Ability to translate security and operational requirements into workable configurations, test them, and roll them out with minimal disruption
Experience building reliable automation using workflow tools, APIs, webhooks, and Python or a comparable scripting language
Understanding of error handling, monitoring, and ongoing maintenance
Track record of assessing, improving, and delivering systems or processes with clear results
Ability to work independently, make sound technical decisions, explain trade-offs, and take ownership
Experience implementing controls such as access reviews, secure configurations, or device policies
Understanding of documenting and demonstrating that security controls work
Clear communication and collaboration in a fully remote, multicultural team
Typically six or more years in IT engineering, systems administration, identity, or endpoint management, with increasing responsibility for technical decisions and project delivery
Equivalent experience is considered more important than a specific number of years
Legally authorized to work in Canada, France, Germany, Spain, or the United Kingdom
Background check required
Professional proficiency in French is a bonus
Benefits
Flexible PTO
Comprehensive healthcare coverage (UK, Canada, France, Spain)
Company stock options
Professional development budget
Office equipment budget
Wellness budget
Annual team gatherings
Inclusive parental leave
Remote work travel program
Flexible, open, and inclusive work environment
Remote work support and collaboration with a diverse global team
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