About the role

Facilities Coordinator at JLL responsible for operational excellence in facility management and client relationship support. Proactively coordinates repairs and maintains vendor relationships in a professional office environment.

Responsibilities

Conduct daily site walkthroughs to ensure the office environment is clean, organized, and compliant with safety and operational standards, identifying and addressing issues proactively.
Respond to and manage work orders in a timely manner, ensuring KPI compliance, excellent customer service, and timely resolution with minimal disruption to occupants.
Schedule, coordinate, and track repairs, maintenance, and minor works projects to completion, providing clear direction to vendors, contractors, and facilities staff to ensure quality execution.
Oversee vendor relationships and procurement activities, including coordinating specialized services, managing performance expectations, and ensuring adherence to contract requirements and budget parameters.
Support event coordination and meeting/conference facility management, ensuring seamless execution of client events with proper setup, equipment maintenance, and logistics support.
Conduct site inspections and safety assessments to ensure all building procedures, performance measures, and occupational health and safety (OHS) requirements are maintained, acting as an active participant in the Joint Health and Safety Committee (JHSC).
Maintain accurate documentation and records for work orders, maintenance activities, vendor agreements, and operational reports, updating systems regularly to ensure data integrity and audit readiness.

High school diploma or equivalent from an accredited institution.
Two or more years of experience in an administrative support role within a professional office environment, facilities management, property management, hospitality, or related field.
Intermediate proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and ability to learn and utilize CMMS (Computerized Maintenance Management Systems) and other facilities management software platforms.
Excellent written and spoken communication skills, with the ability to interact professionally with clients, vendors, contractors, and internal teams across all levels of the organization.
Strong customer service orientation and problem-solving abilities, with a proven track record of responding to requests efficiently and resolving issues with a solutions-focused mindset.
Ability to work independently with minimal supervision, managing multiple priorities simultaneously while remaining flexible and adaptable in a fast-paced, dynamic environment.
Self-motivated, team-oriented, and energetic approach with exceptional soft skills, initiative, and a commitment to delivering operational excellence in a corporate setting.