Workday Lead Engagement Manager guiding Kainos’s client implementations from pre-sales through service management. Managing distributed teams, commercial delivery, and senior client relationships.
Responsibilities
Ensure successful delivery of Workday solutions for clients
Work with client business teams and internal sales and delivery teams to define solution scope, objectives, and approach
Commercially manage global Workday programs from pre-sales through implementation and handover to Application Management Services
Act as key client interface between functional and technical teams and the client
Provide domain experience and functional insight across HCM, Finance, Payroll, or relevant Workday capabilities
Lead and support blended teams of colleagues, clients, and partner resources
Agree objectives, outputs, milestones, timescales, contract terms, and commercial terms with clients
Identify requirements, business processes, application configurations, testing plans, and other implementation artefacts
Create structured and accurate deliverables and present recommendations to client steering-level groups
Identify and action opportunities to win additional business, including senior-level negotiation and closing
Requirements
Established manager of systems implementations with direct experience delivering IT solutions within a consulting environment
Full lifecycle project management experience from initial opportunity through requirements, functional solution design, implementation, data migration, system testing, user acceptance testing, go-live, and service management
Two years of experience in a consulting or IT services environment
Strong commercial management, influencing, and negotiation skills
Excellent customer focus and ability to assess needs, build relationships, and manage expectations
Strong communication skills, including communication in a remote working situation
Ability to formally present to senior client audiences
Strong business writing skills and experience producing business cases, requirements documentation, tender documents, contracts, statements of work, and change requests
Demonstrable success identifying and acting on opportunities for additional business
Ability to provide pre-sales support, devise and cost viable solutions, and work closely with sales teams
Sound commercial judgment and proven experience executing project contract and commercial terms
Commercial experience running a team and managing distributed teams
Ability to act as a role model and mentor, lead, and manage people
Ability to make sound decisions under pressure
Positive “can do” attitude toward commercial, technical, and staffing challenges
Ability to implement improvements in tools and/or processes
Ability to travel to customer sites in the same region; minimal out-of-region travel may be required
Desirable: experience with Workday or other SaaS delivery methodologies
Desirable: experience managing, mentoring, and developing teams
Desirable: strong functional domain expertise in core HR and Finance, including Payroll
Benefits
People-first culture where ideas are valued, growth is supported, and contributions make a difference
Diversity, equity and inclusion commitment
Recruitment accommodations or adjustments available
Recruitment process tailored to candidate needs through private conversation
Immigration Case Manager managing end - to - end Canadian corporate immigration matters for Envoy Global. Advising corporate clients and preparing complex work permit, permanent residence, and compliance applications.
Product Engagement Manager leading deployments, adoption, and expansion for Mindtickle’s AI - powered revenue enablement platform. Driving technical solutions, AI workflows, and executive customer outcomes.
Advancement Records Manager at the University of Alberta, supporting its alumni and donor programs. Governing data quality, privacy compliance, systems, and records management.
Sun Life expense management leader overseeing $14B in annual expenditures. Coordinating planning, reporting, automation, and governance for corporate financial operations.
Health & Safety Manager leading risk reduction, audits, and compliance across TJX Canada’s Western Canadian retail stores. Partnering with operational leaders to strengthen safety culture and incident prevention.
Records Manager building controlled archives and knowledge - review systems. Using approved AI tools while personally verifying records, risks, and governance decisions.
Gestionnaire de portefeuille chez EDC, société canadienne aidant les entreprises à réussir à l’étranger. Pilotage du capital, du rendement des investissements et de l’analyse d’impact.
Portfolio Manager optimizing capital allocation, analytics, and value creation for EDC’s private equity investments. Driving portfolio performance through data, forecasting, governance, and technology.
Incentive compensation systems manager automating commissions, quotas, and payouts. Improving Xactly workflows and data systems for Grafana Labs’ open observability cloud.